**The Lima Chamber of Commerce, a leading institution in the business sector with over 137 years of history promoting the development of free enterprise, is seeking top talents to join our organization.** **Customer Service Operator** **REQUIREMENTS:** * Graduate of a technical or university program in Administration, Hospitality and Tourism, Commercial Aviation, Office Management, or related fields. * Minimum of 1 year of experience in customer service, member service, and/or telemarketing. * Intermediate-level proficiency in CRM and office software. **RESPONSIBILITIES:** * Efficiently and courteously handle inquiries and complaints from members. * Provide initial contact and welcome to new members, promoting the use of CCL benefits and services. * Validate and keep the member database updated in the CRM system. * Negotiate and manage membership renewals. * Forward and follow up on inquiries requiring support from other departments. * Distribute invitations to events, conferences, and exclusive benefits. * Contribute to member retention by promoting value propositions. **BENEFITS:** * Market-competitive compensation. * Permanent contract with all statutory benefits. * Corporate benefits and educational agreements. * Be part of a strong and nationally and internationally recognized institution. *At the Lima Chamber of Commerce, we promote gender diversity, nationality, and inclusion of people with disabilities and/or different abilities through equal opportunities in all our processes* Job type: Full-time Salary: S/.1\.00 \- S/.2\.00 per month Application questions: * Tell us about your experience in customer service, member service, and/or telemarketing. * Indicate your salary expectations * Availability to join the team Work location: On-site job