We are looking for a Contact Center agent - **TELECOMMUNICATIONS INDUSTRY** for Surquillo with immediate availability Requirements: * Must have availability to work in Surquillo * Experience in the telecommunications sector, specifically in call centers * Good customer service skills Responsibilities: * Answer incoming calls * Prepare daily reports on services provided that day * Provide remote technical support * Conduct line validation with the customer upon completion of installation and activation * Perform sales activities * Handle customer complaints or claims * Perform post-service quality validation after a period of service usage * Process plan changes and post-sales services **If interested, send your CV to 989-119-420 for more information.** Job type: Full-time Work location: On-site position