Main Functions: \* Receive warranty and/or service equipment according to supplier policy. \* Check with the supplier the availability of spare parts or components. \* Generate reports for warranty imports and services. Sent to Commercial and Finance Management. \* Manage daily reports to General, Commercial and Finance Management on products entering the technical service area. \* Send email to Imports department to generate a purchase order when warehouse does not have required parts. \* Manage factory reports directly for warranty products. \* Manage reports to Finance Management regarding abandoned products. \* Coordinate with technical service and sales teams execution timelines for work orders. \* Supervise diagnostic processes by technical service personnel. \* Inform and follow up with customers regarding service and/or warranty status of their products. \* Maintain contact with suppliers to reduce service and response times. \* Perform inventory control of spare parts. \* Perform other related duties assigned by immediate supervisor. Skills: \* Solid knowledge of imports (ESSENTIAL). \* Customer service skills (ESSENTIAL – TEST WILL BE ADMINISTERED). \* Good verbal communication and situational handling. \* Appropriate behavior in various situations. \* Ability to follow oral and written instructions. \* Writing skills. \* Initiative. \* Office software proficiency. \* Knowledge of audio and video equipment. \* Proficiency in Outlook. \* Intermediate level English language skills. Benefits: * Full social benefits, general regime. * Formal payroll from first day. * Life Insurance as per law. * Profit sharing. * Market-competitive salary based on evaluation. Interested candidates should submit their CVs including salary expectations. Requirements: · Minimum education: University or Technical degree · 3 years of experience · Languages: English · Age: between 25 and 40 years · Skills: Microsoft Excel, Microsoft Outlook, Microsoft Word Job type: Full-time, Permanent Salary: S/.2,000.00 \- S/.2,500.00 per month Work location: On-site position