**Do you want to develop your professional career?** BBVA is a global company with over 160 years of history operating in more than 25 countries, serving over 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles including finance, legal experts, data scientists, developers, engineers, and designers. Our people make the difference in our success. **Type of Contract:** Regular (Undefined) **What are we looking for?** 1Manage their current customer portfolio by increasing client engagement and profitability through personalized commercial actions such as planned and structured visits. 2Expand their portfolio by acquiring potential clients, following the criteria defined by the bank. 3Maintain within their personalized portfolio clients, Legal Entities (SMEs), and Natural Persons with Business activities established within their area of influence. 4Manage assigned target segments within the area of influence of the Office to which they belong. 5Conduct personal and direct management with actual and potential clients in the area. 6Plan management activities, preparation and presentation of proposals, manage overdue accounts, as well as register and organize the database and customer files corresponding to their portfolio, keeping them updated with high-quality documentation/information. 7Plan, using available tools, their commercial activities in coordination with the Branch Manager, so they can efficiently manage their assigned customer portfolio and acquire potential clients. 8Maintain constant coordination with the Branch Manager regarding external management activities. 9Proactively manage each client (current or potential) through planned and structured visits to identify their needs, proposing solutions and/or advising on alternative solutions. 10Implement commercial actions within their segments, whether centrally designed or self-initiated, within the area of influence assigned to their Office, aiming to increase the number of clients and generate new business through previously planned visits under the Kit del Entorno coverage framework. 11Provide comprehensive customer service, maintaining a consistent focus on service quality and guiding customers toward alternative channels. 12Provide comprehensive service, including certain contracting, front-office and operational tasks (including those related to digitalization and migration). 13Base their performance on the objectives and activities outlined in the Personal Management Plan, prepared monthly by the Branch Manager. 14Maintain continuous knowledge of the status, evolution, quality, and opportunities of the assigned portfolio through available tools. 15Having quantitative and qualitative knowledge of each client in their portfolio is vital for effective management; therefore, updating client information is an ongoing and top priority during every interaction. 16Permanently monitor the live risk of clients in their portfolio, taking preventive action upon risk alerts, anticipating possible deterioration in portfolio risk quality, and leveraging appropriate tools. 17Continuously manage overdue risks of clients in their portfolio to plan and execute necessary recovery actions. 18Properly follow up on the PPG related to assigned objectives and activities, making necessary corrections and adjustments when required, in coordination with the Branch Manager. 19Attend meetings scheduled by the Branch Manager, actively participating to achieve set objectives and fostering internal synergies within the branch’s management team. 20Inform the team during meetings about issues identified during management activities, relevant market developments, customer needs, etc. **Responsible Banking** --------------------- Our responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future. We started with the spirit of helping others make the best financial decisions. That spirit remains today and drives us forward, prioritizing innovation and digital transformation, and making opportunities of this new era accessible to everyone. **Diversity** -------------- At BBVA, we believe that having a **diverse team** makes us a better bank. For this reason, we **actively support diversity, inclusion, and equal opportunities**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, among others. We foster a collaborative and inclusive work environment that allows everyone to bring out their best. **Our Values** -------------------- **Our values define our identity** and are the driving force that enables us to fulfill our purpose and guide all our actions and decisions. **Legal Requirements** If the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work permit and/or residence permit, as well as meet any other requirements imposed by local labor and immigration regulations or applicable professional rules in that country. In the event you are the final candidate, BBVA may assist you in processing the corresponding permit/visa. However, if for any reason (i.) the corresponding visa and/or work permit and/or residence permit is not issued, (ii.) or any other requirements under applicable labor and/or immigration and/or local professional regulations for the role are not met, unfortunately you will be excluded from the position. Likewise, if you already hold a visa and/or work permit and/or residence permit for the respective country, please indicate this when applying for the position.