**Company Description:** We are more than 90,000 people who every day work with the strong Purpose of Simplifying and Enjoying Life More. We are present in 9 countries and composed of leading brands positioned across various industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com. Each of these makes us who we are, and it is together, as One Team, that we strive daily to reinvent ourselves and exceed our customers' experiences. At Grupo Falabella Perú, we promote an inclusive and diverse culture, focused on equity and respect for different perspectives. This includes aspects such as gender, religion, disability, LGBTQ+ identity, ethnicity, and diversity. Therefore, all our selection processes are carried out under this principle. If you are a Falabella employee, check all available courses at Academia Falabella, which will help you continue advancing your development and prepare for your next adventure with us! **Position Mission:** Manage and analyze operational processes. Identify, develop, and implement optimization initiatives in App and Web processes. **Job Responsibilities:** * Coordinate projects for implementing new operational models. * Ensure compliance levels of area KPIs. * Automate reporting and dashboards. * Visit picking centers and Tottus stores to propose process improvements. * Automate and standardize processes and controls based on procedures using new technologies. * Generate necessary documentation supporting strategic and operational decisions, and share it with stakeholders. **Requirements:** University graduate or bachelor's degree in Engineering, Business Administration, or related fields. **Microsoft Office and Power BI:** Intermediate to advanced level. Intermediate English proficiency Programming and process knowledge (Looker, Tableau, Python, Bizagi) 4 months of experience in retail operations, ecommerce, logistics, or planning areas. Effective communication skills for all organizational levels **Offer Conditions:**