At **Global Hitss**, a technology company with over 36 years of experience providing innovative solutions in Latin America, the USA, and Europe, we are looking for our next **HELP DESK SUPERVISOR!** **REQUIREMENTS:** * Bachelor's Degree in Engineering: Systems, Computer Science, Electronics, Informatics, Software, Information and Systems, Computing and Systems, or Information Systems. **(ESSENTIAL)** * Minimum two (2) years of experience in support management or help desks in IT services. **(ESSENTIAL)** * Certified course, workshop, or diploma in: ITIL. **(ESSENTIAL)** **BENEFITS:** * Full salary from day one. * Be part of the América Móvil group. * Half-day off on your birthday! * Corporate agreements. * On-site work mode. *"Global HITSS maintains an inclusive hiring policy and invites anyone to participate in the selection process." We invite you to visit our website: http://www.globalhitss.com/* Job type: Full-time Salary: S/.1\.00 \- S/.2\.00 per month Application questions: * Are you currently employed? * What is your salary expectation for this role? * Where do you currently reside? * What would be your availability if selected? * Do you have any ITIL certification? * How much experience do you have as a manager or supervisor of IT services? * Do you hold a bachelor's degree or university title? If yes, please specify your major. Workplace: On-site job