Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. **Job posting end date:** 11/29/2025 Position Objective We are looking for talented individuals for the Technical Support - Consumables (Mill Lining) position to provide support and execute required customer jobs, taking responsibility from a technical-operational and safety standpoint for all work performed, ensuring compliance with Quality, Safety, Occupational Health, and Environmental management system guidelines. What You Will Do Provide technical support for the consumables product line (Mill Lining). Comply with and enforce company safety procedures. Execute the weekly consumables technical support schedule. Carry out technical support visits to customer sites as required. Review and execute assigned tickets within the TS HUB platform. Issue warranty claims and/or failure analysis reports. Generate and maintain records of significant work performed. Comply with and ensure achievement of safety, PDD, and other KPIs assigned by the company. Maintain constant communication with all team members, TS management, SAMs, TSS, and other departments. Identify and centralize improvement opportunities for our components and equipment based on operational conditions at each customer site. Provide feedback to the global team. Continuously update the department's SharePoint with information generated from completed work. Participate in training sessions scheduled by the company. Perform other duties assigned by your immediate supervisor according to your job role. Required Qualifications Completed technical or university studies in Metallurgical Engineering, Metallurgy, Mechatronics, Mechanical Engineering, or related fields. Minimum of 3 years of professional experience in similar roles within the industry. Experience in monitoring and analyzing wear components (crusher liners, mill liners, chute liners, etc.) is desirable. Intermediate-level proficiency in Excel, Word, and PowerPoint. Intermediate-level English language skills. Knowledge of concentrator plant equipment operating principles. Knowledge of concentrator plant equipment operating parameters. Experience using Faro 3D laser scanner. Experience in mill liner installation is desirable. Experience in liner wear analysis using ultrasonic testing (UT equipment handling) is desirable. **We Offer:** A company that values diversity and inclusion as strengths to recognize and maximize value within our organization, leveraging knowledge, ideas, and perspectives from our people. A friendly, respectful environment that values high ambition, puts our customers at the center of everything we do, works together, and promotes open and honest communication. Challenging opportunities contributing to the development and improvement of Metso's leading industrial solutions. Regular opportunities to work within a global community. Pride in contributing to an industry leader providing end-to-end solutions and services for aggregates and minerals processing industries. How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change. Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. metso.com