Job Summary: We are seeking students or recent graduates in Systems Engineering or related fields to provide basic technical support to users, assisting with hardware, software, connectivity, and equipment maintenance. Key Highlights: 1. Continuous learning and technical support training. 2. Opportunity for professional development and work experience. 3. Collaboration in IT department technology projects. Requirements * Students in their final semesters or recent graduates in Systems Engineering, Computer Science, Information Technology, or related fields. * Basic knowledge of installation and configuration of peripheral devices (printers, keyboards, mice, etc.). * Basic knowledge of hardware and software technical support. * Basic proficiency with Windows operating systems. * Basic knowledge of networks, connectivity, and the internet. * Basic proficiency with office tools (Word, Excel, Outlook, or others). * Desired: Interest in learning and developing within the technical support field. Responsibilities * Provide basic technical support to users for hardware, software, and connectivity issues. * Handle first-level technical incidents, following established procedures and escalating complex cases to responsible personnel. * Assist with basic installation and configuration of computer equipment and peripherals. * Conduct initial technical failure diagnostics under supervision. * Support preventive and corrective maintenance of computer equipment. * Collaborate in the installation, relocation, and distribution of technological equipment. * Record incidents, configurations, and support activities performed. * Assist with basic configuration of printers, access points, and local networks. * Collaborate in monitoring the proper functioning of the local network. * Assist with basic data backup tasks. * Comply with and support dissemination of information security policies. * Report technological security risks or incidents promptly. * Support protection and appropriate use of assigned equipment and access credentials. * Collaborate in IT department technology projects. * Perform other job-related duties as assigned by the immediate supervisor. Competencies and Skills * Basic problem-solving ability. * Clear and effective communication with users and team members. * Teamwork and willingness to learn. * Organization and time management. * Stress tolerance and service-oriented attitude. * Proactivity, responsibility, and commitment. Benefits * Financial stipend * Continuous learning and technical support training. * Opportunity for professional development and work experience. * FOLA insurance Job Type: Part-time Salary: S/.500.00 - S/.550.00 per month Work Location: On-site employment