We are looking for a proactive and dynamic individual with the ability to efficiently solve problems and work under pressure, to join our team. **Responsibilities:** · Provide technical and functional support to customers in the use of GPS devices and platforms. · Conduct after-sales follow-up to ensure customer satisfaction and retention. · Manage requests and complaints by providing timely and effective solutions. · Train users on the correct use of tracking applications. · Monitor, create, and send reports on routes, alerts, and fleet statistics. · Coordinate with technical and commercial departments to handle complex cases. · Keep the customer database and service history up to date. **Skills:** · Clear communication and customer orientation. · Analytical and problem-solving skills. · Organization and management of multiple cases. · Proactivity and service-minded attitude. **Requirements:** · Experience in support, after-sales, or customer service roles within GPS, telematics, or transportation companies. · Knowledge of satellite tracking systems and fleet management platforms. · Proficiency in Excel and digital tools for analysis and reporting. · Technical or university studies in computer science, telecommunications, electronics, or related fields (desirable). **Benefits:** · Formal employment under MYPE regime. · Opportunities for professional development and growth within the company. · Competitive market-based salary. Position type: Full-time Salary: S/.1,000.00 - S/.1,500.00 per month Work location: On-site position