Hello! We are RUNA STORE, a retail-sector brand that sells internationally recognized sports brands such as NIKE, ADIDAS, PUMA, REEBOK, CONVERSE, UNDER ARMOUR, DC, TIMBERLAND, SKECHERS, and VANS. We are currently seeking top talent for the position of Customer Service Representative / Part-time / Afternoon Shift / On-site **What do you need to be the best candidate?** * Minimum 6 months’ experience in online customer service * Strong writing and spelling skills * High problem-solving ability * Excel proficiency: basic level **What will your responsibilities be?** * Provide customer guidance and support regarding website usage * Promptly and efficiently resolve customer inquiries or complaints via chat * Track orders and provide order updates to customers via chat * Coordinate with other departments to resolve complex issues or specific inquiries **BENEFITS** * Fixed salary * Formal employment registration and statutory benefits * Employee discounts on company products (15%) * Salary: S/1200 * Working hours: 9:00 AM to 6:00 PM; one rotating day off per week Employment type: Full-time Salary: S/.1,200.00 per month Application question(s): * Are you available to start immediately? * Please tell us about your customer service experience Work location: Remote