At **NTP Selección y Talento**, on behalf of **WIN Perú**, we are looking for **customer service advisors** to join our team. If you have experience in telephone customer service and sales skills, this opportunity is for you. **Main Responsibilities** * Handle and resolve customer inquiries via phone calls. * Manage **customer retention** for clients at risk of cancellation by offering suitable alternatives. * Identify **additional sales opportunities (cross\-selling)**. * Maintain customer satisfaction and record activities in the system. **Working Conditions** * **Modality:** Remote (San Isidro, Lima). * **Schedule:** Monday to Sunday from **5:00 p.m. to 9:00 p.m.** with **rotating days off**. * **Training:** From **Tuesday, October 21**, from 11:00 a.m. to 6:00 p.m. * Duration: **20 days** (15 theoretical remote \+ 5 ***in-person OJT in San Isidro***). **We Offer** * **S/565 fixed** \+ * Welcome bonus S/100 * ✅ Performance bonus S/.150 * ✅ Cross Selling bonus: Unlimited * ✅ Training payment: S/ 25 per day * Entry into **APE training payroll** (net salary \+ additional benefits). * Opportunity for professional growth within the customer service and sales area. **Requirements** * **Minimum 3 months of experience** in customer service or sales (Call center). * Availability to **work part time from 5 p.m. to 9 p.m.** * Communication skills, customer orientation, and teamwork. **Application Process** Apply directly through Indeed and leave us your information https://forms.gle/op5NMqoyLKw3GYKKA Job type: Part-time, Permanent Salary: S/.565\.00 \- S/.800\.00 per month Scheduled hours: 24 per week Application question(s): * Availability for in-person OJT in San Isidro, Lima Work location: Remote job Application deadline: 20/10/2025 Expected start date: 21/10/2025