At Grafton Latam we are currently looking for a **CUSTOMER SERVICE ADVISOR** to work on-site in Santa Anita. FULL TIME (ON-SITE / WITH OPTION TO WORK REMOTELY BASED ON PERFORMANCE INDICATORS) **Required Education and Experience:** * Minimum of 3 months of customer service experience * Completed secondary education * Proficiency in Office software at user level * Results-oriented, negotiation skills, objection handling, and high-quality customer service abilities * Availability to work on-site at the Santa Anita location. **Schedule:** * Monday to Sunday * **Shifts:** 8am to 7pm (rotating: 8am–5pm / 9am–6pm / 10am–7pm) * Day off on Saturday or Sunday **Benefits:** * Salary: **S/ 1,130 \+** Sodexo: **S/70** \+ overachievement bonus **S/350** * **Perfect attendance bonus:** S/100 * Paid training: S/25 per day and advance payment after 10 days of training * **Retention bonus:** S/100 (in the third month) * Full payroll inclusion from the first day of work, including all statutory benefits (bonuses, CTS, profit sharing, paid vacations, family allowance, EsSalud, etc.). * Contract provided from the first day of training. * Short-term career advancement opportunities. * Monthly and timely payments. * Corporate discounts for entertainment services, restaurants, and more. Type of position: Full-time Salary: S/.1,130.00 \- S/.1,450.00 per month Workplace: Remote job