**MSL del Perú**, a company dedicated to **Foreign Trade**, is looking for an **Import Customer Service** professional who meets the following profile: **Requirements:** * Graduate (university or technical) in International Business, Foreign Trade, or related fields. * Intermediate level of English. * Minimum of 2 years of relevant work experience. * Work mode: On-site (preferably residing in districts adjacent to Magdalena). **Required Competencies:** * Stress tolerance and adaptability * Problem solving * Continuous improvement * Results orientation * Proactivity **Job Responsibilities:** * Keep clients informed about the status of their shipments by tracking cargo from origin to the final transshipment port, ensuring fulfillment of promised delivery times. * Coordinate with agents according to client-agreed instructions, meeting requested timeframes. * Perform pre-entry of information into the FENIX system, ensuring clients can view real-time shipment status. * Review Load Plan to confirm all coordinated shipments (Consolidated Service) are properly included; if cargo volume decreases for a specific consolidation, request Commercial Support from Pricing. * Record goods requiring insurance within the Internal Insurance Policy Report. * Other duties inherent to the position. **Benefits:** * Formal employment with all statutory benefits. * Opportunity for professional growth within a solid company. * Market-competitive salary. If you meet the profile, please send your updated CV including your salary expectations to: asistenterrhh@mslcorporate.com.pe **\*Do not apply if you do not meet the required profile.** Job Type: Full\-time Work Location: On the road