**Administrative Support Staff – Document Management and Patient Services** **Workplace:** ONKOS Instituto del Cáncer – Lima **Employment Type:** MYPE payroll with all statutory benefits **Salary:** S/ 1,130 monthly (minimum wage) \+ incentives **Incentives:** S/ 250 for meals \+ S/ 250 for transportation \+ additional performance bonuses **Schedule:** Full-time **Position Description:** We are seeking administrative support staff to assist in document management processes, organization of clinical records, and external patient service. The role aims to ensure efficient, organized, and empathetic service to patients and visitors in compliance with MINSA and SUSALUD regulations. **Main Responsibilities:** * Receive, register, and classify administrative and clinical documents. * Safeguard and ensure the confidentiality of medical records. * Provide clear, empathetic, and timely service to external users. * Manage physical and virtual complaint books. * Assist in digitization and archiving of institutional documents. **Requirements:** * **Technical degree** or bachelor's in Administration, Archival Science, Technical Nursing, or related fields. * Preferably 1 year of experience in healthcare institutions or public service. * **Knowledge of document management (AGN, Law 27444\), customer service, and Data Protection Law (Law 29733\).** * Basic proficiency in digital tools **(Word, Excel, institutional email).** * Competencies: empathy, assertive communication, organization, ethics, and responsibility. **Benefits:** * Employment on MYPE payroll with all legal benefits (CTS, vacation, bonuses, EsSalud). * Financial incentives for meals, transportation, and performance. * Ongoing training in document management and healthcare service. * Positive work environment and opportunities for professional development. Type of position: Full-time Salary: From S/.1,130\.00 per month Workplace: On-site position