Internal Customer Support Advisor / Fixed Schedule / Full Payroll

Description

Position Summary: We are seeking an Internal Customer Support Advisor to provide support in resolving system access and technical incidents within the telecommunications sector. Key Highlights: 1. First point of support for technicians facing system access issues. 2. Clear and prompt guidance for incident resolution. 3. Coordination with different departments to ensure timely solutions. Join us as an Internal Support Advisor and grow in the world of telecommunications! Our client, a leading company in the telecommunications sector, is looking for an Internal Customer Support Advisor to assist in resolving system access and technical incidents. What will you do on a daily basis? You will serve as the first point of support for technicians encountering system access issues. You will provide clear and prompt guidance for incident resolution. You will record information in Excel and internal platforms. You will coordinate with different departments to ensure timely solutions. What are we looking for in you? Technical or university education (in progress or completed). Intermediate-level Excel proficiency. Strong communication skills, service-oriented attitude, and solution-focused mindset. Availability to work 100% onsite. Location: La Victoria. What do we offer? Schedule: Monday to Friday, 09:00 am to 06:00 pm. Salary: S/ 1800 Full payroll coverage from day one. Career growth path and continuous learning opportunities. Excellent working environment. Apply now and be part of this challenge! -Requirements- Minimum Education: Technical years of experience Age: between 21 and 40 years Keywords: advisor, asesor, apoyo, support, soporte, costumer, cliente, internal, interno, permanent, fijo