**Do you want to develop your professional career?** BBVA is a global company with over 160 years of history operating in more than 25 countries, serving over 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles such as finance, legal experts, data scientists, developers, engineers, and designers. Our people make the difference in our success. **Type of Contract:** Regular (Undefined) **What are we looking for?** **Responsibilities:** * Provide advice to the Manager on all matters related to the team development model. * Advise employees on their self-development. * Provide guidance to managers and employees in T&C processes. * Support communication and execution of T&C processes. Advisor in driving engagement. * Promote feedback and regular conversations. * Manage the collection and processing of information from Managers and Employees. Support UPs in specific projects. * Use data for decision-making, analysis, or proposal of initiatives by collaborators (headquarters). * Management of service channels (Advisor Channel and SAE). **Requirements:** * Professional from Industrial Engineering, Administration, Psychology, Management and Senior Management, or similar fields. * Experience in customer service, customer experience, and business knowledge. * Coaching certification will be valued. * Experience working in multidisciplinary teams, focused on collaboration. * Intermediate-level knowledge and use of Office. * Experience and knowledge in the Banking sector. **Responsible Banking** --------------------- Our responsible banking model **aims to achieve a more inclusive and sustainable society.** Because the future of finance is financing the future. We started with the spirit of helping others make the best financial decisions. That spirit remains today and encourages us to keep moving forward, prioritizing innovation and digital transformation, and making opportunities of this new era accessible to everyone. **Diversity** -------------- At BBVA, we believe that having a **diverse team** makes us a better bank. For this reason, we **actively support diversity, inclusion, and equal opportunities**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, among others. We foster a collaborative and inclusive work environment that allows each person to show their best. **Our Values** -------------------- **Our values define our identity** and are the lever that drives us to fulfill our purpose and guide all our actions and decisions. **Legal Requirements** If the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work permit and/or residence permit, as well as meet any other requirements that may be imposed by labor and immigration regulations or by local professional regulations applicable to the role in the respective country. In the event that you are the final candidate, BBVA may assist you in processing the corresponding permit/visa, understanding that if for any reason (i.) the corresponding visa and/or work permit and/or residence permit is not issued, (ii.) or if any other requirements imposed by labor and/or immigration regulations and/or applicable local professional regulations for performing the role in the country are not met, unfortunately you will be excluded from the position. Likewise, if you already hold a visa and/or work permit and/or residence permit for the respective country, please indicate this when applying for the position.