Request ID: 239091 Thank you for your interest in becoming part of Scotiabank Perú; we appreciate your application. We are looking for talented individuals who want to grow and achieve the goals of our organization. We wish you great success throughout this process! **REMOTE SALES AND SERVICES ADVISOR** We congratulate your interest in continuing to develop within the Scotiabank Group. Below, we detail the responsibilities and requirements for the following challenge we have for you: We support you in further enhancing your talent! **Mission:** Contribute to the overall success of the Branch Network in Peru by ensuring that specific individual objectives, plans, and initiatives are carried out or fulfilled in support of the team's business strategies and goals. Ensure that all activities conducted comply with current internal standards, policies, and procedures. **What do we expect from you?** * Ongoing or incomplete university studies, or completed technical studies related to administrative support, Administration, Marketing, Finance, etc. * More than 2 years of experience as a Service Promoter, Call Center Service Assistant, or similar roles. **What challenges will you face?** * Participate in a customer-centric culture to deepen customer relationships and leverage the Bank’s broad relationships, systems, and expertise. * Actively perform operations in their respective areas according to internal regulations, intercompany commercial agreements within the Scotiabank Group, and current legal provisions. * Proactively and reactively attend to customer requests through a wide range of products and services supported by tools from the commercial and service management model: Sales Platform, ABP, Pre-qualifier ISTS, among others. * Comply with the quality standards and legal processes established by the bank and regulatory bodies. * Promote cross-selling and customer retention to achieve production targets, balance growth, and profitability goals set for their remote branch and the bank. * Increase PRINCIPALITY ratios for penetration of financial and non-financial products into the assigned customer portfolio according to bank-established objectives. * Make full use of all tools provided by the bank’s commercial management model: Sales Platform, Ventana Comercial, among others; to maximize customer management for the branch. * Apply credit, risk, Anti-Money Laundering (Know Your Customer), and other policies established by the Bank. * Participate in the Bank’s risk culture and understand how risk appetite should be considered in daily activities and decisions. * Actively conduct effective and efficient operations in their respective areas while ensuring the adequacy, compliance, and effectiveness of daily business controls to meet obligations aimed at reducing operational risk, regulatory compliance risk, money laundering and terrorist financing risk, and conduct risk, including responsibilities established under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, International Anti-Money Laundering and Terrorist Financing Manual, and Business Conduct Guidelines. Location(s): Peru : Lima : Lima We appreciate your interest; however, only candidates selected for interviews will be contacted. \*\* Scotiabank Peru is an inclusive company that respects diversity and does not discriminate in any way.