**1. General Information** * **Position:** Service Technical Advisor * **Area:** After-sales * **Location:** Northern Region – Peru * **Reports to:** Management **2. Job Purpose** Provide specialized technical support to the company's customers in the Northern Region, ensuring compliance with **Good Manufacturing Practices** and the correct application of **chemical products in industry**, with the objective of guaranteeing standards of safety, security, and efficiency in cleaning and disinfection processes. **3. Main Responsibilities** 1. Carry out **on-site technical support and inspection visits** at customer facilities to verify the proper use of chemical products and compliance with cleaning and disinfection protocols. 2. **Customer training**. 3. Prepare **reports**, instructions, and improvement recommendations. 4. Ensure **customer satisfaction** through high-quality after-sales support, promptly resolving incidents related to the use of chemical products. 5. **Coordinate with the sales department** to ensure supply and timely support in the assigned area. 6. **Monitor and report usage trends**, conditions of consignment equipment, and additional customer needs. **4. Profile Requirements** **Academic Background** * Graduate professional or technician in **Industrial Engineering, Food Industry Engineering,** **Chemistry, Environmental Engineering** or related fields. **Technical Knowledge** * Handling and application of **chemical products for cleaning and disinfection in various industries** (food, agro-industrial, horeca, healthcare, industrial). * Knowledge of **hygiene, safety, and occupational health protocols**. * Proficiency in preparing technical reports and training materials. * Desirable: knowledge of regulations from **DIGESA / SENASA**. **Experience** * Minimum **2 years of experience** in similar positions (technical advisor, quality supervisor, technical services analyst or related roles). * Experience in **customer service and field work**. **Key Competencies** * Customer orientation and service vocation. * Adequate communication skills for delivering training. * Analytical thinking and results orientation. * Proactivity and problem-solving. * Organization and autonomy in fieldwork. * Teamwork and adaptability. **5. Job Conditions** * Must **reside** in the northern region (Chiclayo or Trujillo) * **Work area:** Northern Region of Peru (with frequent travel to clients in different cities). * **Schedule:** Full-time with availability for travel. * **Benefits:** As per law + travel expense reimbursement. * Training and continuous development program. * Opportunity for advancement into corporate sales roles. Job type: Full-time Workplace: On-site employment