On behalf of our client, we are looking for Call Center Collections Advisors who meet the following profile: **What we expect from you:** \- Currently pursuing or completed university or technical studies, graduated or incomplete. \- Availability to work in San Isidro \- Hybrid mode. \- Availability to work Monday to Friday from 08:45 am to 06:45 pm and Saturday from 08:45 am to 01:00 pm. \- Minimum of 6 months of experience in collections with defaulted portfolios, either in person or virtual. **Responsibilities:** * Make calls to delinquent customers to remind them of their debts and negotiate possible payment agreements. * Propose different payment options suited to the customer's situation, such as flexible terms or discounts. * Follow up on agreed payment commitments, ensuring the customer fulfills their obligations. * Respond clearly, politely, and effectively to customer questions and concerns, maintaining empathetic communication. * Keep updated information on outstanding debts, payment agreements, and any other relevant data for collections management. * Record and report all calls made, payment agreements, and any other relevant information for customer portfolio follow-up. **We offer:** \- Full payroll \+ statutory benefits \- Constant training \- Growth opportunities \- Basic salary \+ commissions Job type: Full-time Salary: S/.1,130\.00 \- S/.2,000\.00 per month Application questions: * Provide us with a contact number for WhatsApp and calls * Do you have 6 months or more experience in defaulted portfolio collections? Work location: Remote job