On behalf of our client, we are looking for Collections Advisors - Call Center who meets the following profile: **What we expect from you:** \- Currently pursuing or having completed university or technical studies, graduated or incomplete. \- Availability to work in San Isidro - Hybrid mode. \- Availability to work Monday through Friday from 08:45 am to 06:45 pm and Saturdays from 08:45 am to 01:00 pm. \- Minimum of 6 months of experience in collections with defaulted portfolios, either in-person or virtual. **Responsibilities:** * Make calls to delinquent customers to remind them of their debts and negotiate possible payment agreements. * Propose different payment options suited to the customer's situation, such as flexible terms or discounts. * Follow up on agreed payment commitments, ensuring the customer fulfills their obligations. * Respond clearly, politely, and effectively to customer inquiries and concerns, maintaining empathetic communication. * Keep updated records on outstanding debts, payment agreements, and any other relevant data for collections management. * Record and report all calls made, payment agreements, and any other relevant information for customer portfolio follow-up. **We offer:** \- Full payroll + statutory benefits \- Constant training \- Growth opportunities \- Basic salary + commissions Job type: Full-time Salary: S/.1,130.00 - S/.4,000.00 per month Work location: On-site job