**Live the Mr. Joy experience!** **Why join Mr. Joy?** We are the best amusement park for adults and children where you can enjoy all our games, and we are looking for the best talent to become part of our family. We are currently seeking a **Birthday Advisor - Telemarketing** at our location in **C.C. Real Plaza Puruchuco - Ate** **Responsibilities:** * Attend and respond to customer messages or calls, clearly, courteously, and efficiently resolving inquiries, questions, or complaints. * Provide detailed information about available services, promotions, events, and packages, ensuring clear and engaging communication. * Manage reservations, sales, or orders through phone or digital channels, driving conversion and customer satisfaction. * Record and update the database with relevant customer information and interactions, maintaining an organized and complete history. * Conduct follow-ups to ensure effective resolution of requests and promote customer loyalty. * Promote complementary services or current offers persuasively and empathetically, contributing to achieving sales targets. * Lead all internal activities and procedures that enable customer satisfaction and maintain/improve sales levels. * Meet sales targets. * Maintain and improve customer service and support. **Requirements:** * Completed secondary education; ongoing or incomplete studies in Cashier or related fields. * 6 months of experience in the position. * Availability to work full-time. * Must reside in areas near Ate. * Initiative-driven, ambitious, proactive, honest, and respectful individual. * Immediate availability. **Benefits:** * Salary of S/1,130.00 * Commissions based on performance indicators. * Enrollment in the general payroll system. * Statutory benefits (family allowance, bonuses, ESSALUD, life insurance). * Positive work environment. * Corporate benefits. * Profit sharing. **Schedule:** * Monday to Sunday - Rotating shifts. * One day off per week between Monday and Thursday. **Join the Mr. Joy team!** Job type: Full-time Salary: S/.1,130.00 - S/.1,135.00 per month Application questions: * In which district do you live? Please provide your mobile number. * Do you have immediate availability? * Are you available to work full-time from 9:00 am to 6:00 pm? * How much experience do you have in a Call Center role? Work location: On-site