RECEPTIONIST - SECRETARY

Description

Job Summary: VM OZONOMEDIC seeks a professional to provide friendly and efficient care to ozone therapy patients, managing reception, medical appointments, and administrative tasks. Key Highlights: 1. Friendly and efficient patient care 2. Medical appointment scheduling and administrative tasks 3. Organized and positive environment from the first contact VM OZONOMEDIC seeks to hire a professional who can provide friendly and efficient patient care in an ozone therapy clinic, managing reception, medical appointments, and administrative tasks, ensuring a positive and organized experience from the first contact. **Functions and Responsibilities** * Receive and guide patients in a courteous and professional manner. * Manage appointment schedules (in-person and telephone). * Manage physicians' schedules. * Confirm, reschedule, and cancel appointments. * Answer telephone calls, messages, and emails. * Register patient data and maintain organized and confidential records. * Handle payments, basic billing, and payment tracking. * Assist in preparing the clinic before and after patient visits. * Coordinate with medical and support staff. * Maintain the reception area tidy and presentable. * Inform patients about ozone therapy treatments (general information only, not medical). * Complete patient surveys. * Distribute printed materials to our target audience (free time slots). * Comply with confidentiality and professional ethics standards. * Follow up on database and leads. * Open and close the facility. **Requirements** **Education:** * Completed bachelor's degree (technical training in administration, secretarial studies, or related fields preferred). **Experience:** * Minimum 2 years in similar positions (preferably in clinics or medical offices). * Customer service experience in the healthcare sector is desirable. **Knowledge and Skills:** * Intermediate proficiency in MICROSOFT, Google, Gmail, etc. * Experience using digital scheduling tools or appointment systems. * Good spelling and writing skills. * Strong verbal and written communication skills. * Time management and organizational skills. * Discretion and ability to handle confidential information. * Ability to work under pressure. **Personal Competencies** * Friendly and empathetic interaction with patients. * Professional appearance and appropriate presentation. * Service-oriented attitude. * Proactivity and responsibility. * Punctuality and honesty. * Teamwork. **Desirable** * Basic knowledge of healthcare or alternative therapies. * Experience with health insurance or billing (if applicable). * Social media or WhatsApp Business experience for patient communication. Salary: S/.1,200\.00 \- S/.1,500\.00 per month Work Location: On-site employment