The collections department is responsible for managing, supervising, and executing the collection of outstanding debts or payments from customers, partners, or agents. Its objective is to maintain good financial liquidity and prevent delinquency. **Main Functions** 1\. Accounts receivable control: Maintain an updated record of pending payments. 2\. Customer or agent follow-up: Remind about payment dates, send notices, and negotiate deadlines when necessary. 3\. Collection management: Make calls, send emails, or coordinate visits to secure payments. 4\. Report preparation: Provide weekly and monthly reports on the status of collections. 5\. Coordination with other departments: Work with accounting, sales, and administration to keep information aligned. **Collections Staff Profile** \- Responsible, organized, and with good communication skills. \- Ability to negotiate and resolve conflicts. \- Basic knowledge in accounting or finance. \- Provide good customer service, empathy, and customer focus. Job type: Full-time Work location: On-site employment