**Job Description** **Objective:** * Provide support to company employees in their IT needs and requirements, as well as carry out the necessary activities to ensure, strengthen, and improve the company's digital tools. **Responsibilities and activities** **1\) Helpdesk service:** * Receive user requests and address them according to priority. * Take responsibility for assigned tasks. * Process tasks respecting internal procedures and guidelines. * Guarantee user satisfaction, activity quality, and adherence to deadlines. **2\) Back\-end tasks:** * Execute assigned tasks and report on progress. * Ensure treatment quality and adherence to deadlines. * Identify new needs to enhance user experience and benefit the company. **3\) IT projects:** * Participate in and/or lead assigned IT projects. * Identify the best ways to achieve expected results. * Collaborate with team members assigned to projects. **4\) Research and development:** * Continuously learn and improve relevant job competencies. * Design and suggest improvements in tools, processes, and organization. **Required Profile** **Qualifications:** * Bachelor's degree in Computer Engineering. * Knowledge of process and project management. * Advanced English. **Experience:** * Minimum of 2 years of experience in similar roles within international companies is essential. **Specific skills / knowledge:** * Attention to detail * Windows administration * Microsoft Office * Google Drive * Cybersecurity knowledge * Computer networks * Google Workspace **Conditions:** * Full\-time position. * Direct contract with the company. * Statutory benefits (bonuses, CTS, profit sharing, etc). * 100% covered private health insurance for the employee. **Click on this link and share your resume in English:** https://insuco.bamboohr.com/careers/136?source\=aWQ9MTA%3D Position type: Full time, Temporary Salary: Starting at S/.1\.00 per month Application question(s): * What are your monthly economic expectations? Experience: * Technical Support: 2 years (Required) Language: * English (Required) Work location: On\-site job