**Education:** Graduates in Computer Science, Networking and Communications, Cybersecurity, or related fields. **Technical skills:** Computer hardware and software. Basic diagnosis and troubleshooting of computers, laptops, and printers. Preventive and corrective maintenance of computer equipment. **Support and infrastructure:** Basic knowledge of Windows and Linux server administration. Configuration and support of networks, printers, security cameras, IP phones, and VPN. Network cabling installation and basic access management. **Management systems:** Knowledge of SAP Business One (SAP B1) for functional support and resolution of basic incidents. Use of helpdesk platforms (GLPI) for ticket registration, updates, and tracking. **Previous internship experience:** End-user technical support, ensuring operational continuity. Handling and closing incidents in corporate systems. **Key skills:** Proactivity and continuous learning ability. Focus on efficient problem resolution. Teamwork and commitment to good IT practices. **Benefits:** Economic subsidy: 1,200.00 Free lunch Continuous training Job type: Full-time Salary: S/.1,130.00 - S/.1,200.00 per month Work location: On-site