PCI Energy Solutions formally Power Costs Inc.is the premier provider of software, superior customer support, and value\-added services for energy companies worldwide. For almost 30\-years, PCI has set the standard for developing customer\-focused, customer\-driven software to meet the constantly evolving needs of ISO/RTO market participants and bilateral traders. More than 50% of all the power generated in North America is optimized using the PCI Platform. 70% of Fortune 500 Utilities in the U.S. utilize PCI software solutions. We are looking for a Software Analyst \- Associate to join our incredible team! **Responsibilities:** * Provide application support and consulting to internal and external clients on the proper use of PCI products. * Improve the quality and enhance the features of PCI software products by working with application development team. * Perform testing, documentation, and quality assurance for new product features. * Provide project management for internal product development projects. * Monitor market changes to align PCI products accordingly. * Collect general customer needs and requirements for product. * Provide product consulting support to clients * Define and document technical processes and best practices. **Skills and Qualifications:** * A minimum of 4 years of experience as a Business Analyst, Software Analyst or related function. * Experience with Java, Python, SQL and AWS. * Fully developed client facing communication skillset. * Team task\-ad time management skills. * Able to manage activities or projects within a team/product. * Proficient with office software tools. * Configure applications/debug scripts to customer needs. * Able to perform customer success manager role with familiar clients. * Working knowledge of how product is used within the industry for a given area. * Experienced with product level client solutions. * Train and develop other software analysts. * Experience with Scrum * Strong English skills – spoken, written, and reading * Availability to work on site from Tuesday to Thursday (Magdalena, Lima) **Benefits:** * Competitive salary in USD * Performance\-based bonus. * Clear career growth opportunities. * 100% Private Health Insurance coverage. * Hybrid work model * Unlimited snacks and beverages available in the office.