**Additional Information** **Job Number**25179317 **Job Category**Rooms \& Guest Services Operations **Location**JW Marriott Hotel Lima, Malecon De La Reserva 615, Miraflores, Lima, Peru, Peru, Lima 18 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work goes beyond providing guests with seamless check-in and check-out. Above all, we must create a unique and memorable experience. Our Guest Experience Experts take the initiative to offer a wide range of services that guide guests throughout their stay. They are empowered to move within their space and do what needs to be done. Whether it’s addressing operational needs, responding to guest requests, preparing reports, or sharing local points of interest, Guest Experience Experts ensure that guests feel transactions are part of the experience. Regardless of your position, certain things are essential for success—creating a safe workplace, adhering to company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The role of a Guest Experience Expert requires being on your feet and moving (standing, sitting, or walking for extended periods) and being hands-on in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds (4.5 kg) without assistance). It is essential that Guest Experience Experts perform all these tasks flawlessly (and any other reasonable task assigned)—ensuring our guests remain satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent secondary education. Related Work Experience: No related work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to promoting equal employment opportunity, treating every individual with dignity, and providing equal opportunities for all. We have established an environment where our employees' individualities are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our workforce. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other aspect covered by applicable law.* Marriott Hotels strive to elevate the art of hospitality by innovating whenever possible while preserving the comfort inherent to what is familiar to us around the world. As a Marriott Hotels associate, you will help us fulfill our promise of wonderful hospitality, always, by delivering thoughtful, genuine, and innovative service that honors and grows this living heritage. With our name synonymous with hospitality worldwide, we proudly welcome you to explore career opportunities at Marriott Hotels. By joining Marriott Hotels, you become part of the portfolio of brands of Marriott International. **Join** a company that empowers you to bring your best self, **find** meaning in your professional life, **be part of** an exceptional international team, and **become** the best version of yourself. JW Marriott is part of Marriott International's luxury portfolio and consists of over 100 beautiful properties located in gateway cities across regions and at the world's most desirable resort destinations. At JW, our associates come first. Because when you feel good, our guests will too. JW Marriott associates are confident, innovative, authentic, and intuitive individuals who carry forward the legacy of the company's founder, J. Willard Marriott, after whom the brand is named. Our hotels offer a unique work experience where you’ll be part of a community and enjoy genuine camaraderie with a diverse group of colleagues. JW provides training, development, and recognition opportunities, and more importantly, a place to nurture your passions in a luxurious environment focused on holistic well-being. Treating our guests exceptionally begins with taking care of our associates. This is what we call The JW Treatment™. By joining JW Marriott, you become part of the portfolio of brands of Marriott International. **Join** a company that empowers you to bring your best self, **find** meaning in your professional life, **be part of** an exceptional international team, and **become** the best version of yourself.