iPro Store, a company belonging to a prominent regional business group, has the backing and certification from Apple as an **Apple Business Partner** and **Apple Authorized Service Provider**. As part of our growth strategy, we are currently seeking an **E-commerce Analyst**. **REQUIREMENTS:** · University graduate, technical professional, or student in fields such as: Marketing, Communications, Administration, Business, or related disciplines. · Preferably with experience from companies in retail or technology sales, with no less than 2 years of experience performing duties similar to this role. · Knowledge of e-commerce platforms. · Experience in digital customer service, digital marketing, or related areas. **FUNCTIONS AND RESPONSIBILITIES:** · Listing management: continuous review and updating of product information (photos, descriptions, pricing, stock, variants). · User experience (UX): ensure navigation is clear and user-friendly; identify potential areas for improvement. · Abandoned cart tracking: analyze customer behavior and execute actions to recover lost sales. · Online customer service: respond to simple inquiries, escalate complex ones, and maintain smooth communication. · Metric review and analysis: monitor sales, website behavior, most searched/sold products. · Campaign support: assist in implementing promotions, discount campaigns, product launches, etc. · Operational oversight: collaborate closely with sales, logistics, and marketing teams to ensure the entire sales process functions smoothly. **SOFT SKILLS:** · Assertive communication · Proactivity · Attention to detail · Customer orientation · Commitment and responsibility · Organization · Teamwork · Assertive communication · Learning and innovation **BENEFITS:** · Positive work environment · Performance bonuses · Training opportunities Job type: Full-time Salary: S/.1,800.00 - S/.2,200.00 per month Work location: On-site position