N\-iX is looking for a motivated and experienced Technical Writer to join our value team. Within this role, the person will be responsible for developing comprehensive internal and external\-facing documentation that meets organizational standards. This role is a key contributor to the client's ongoing growth. Our client is a forward\-thinking, growth\-oriented healthcare services and technology company that provides state\-of\-the\-art pharmacy solutions. * Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements. * Independently gather information from subject matter experts to develop, organize, and write user manuals, product catalogs, data dictionaries, release notes, technical specifications, onboarding materials, processes, and API documentation. * Create diagrams, flowcharts, and visuals to support written content. * Maintain version control and change tracking for documentation across product releases. * Enforce and evolve documentation standards, company style guides, and templates. * Advocate for documentation quality and usability across teams. * Work with Development and Product leads to identify all documentation requirements. * Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation. * Maintain teams' confidence and protect operations by keeping information confidential. * Performs periodic reviews and analyses of current documentation to ensure nothing is outdated. * Participate in all Scrum events \- daily stand\-ups, sprint planning, sprint retrospectives, backlog grooming, and product demos to stay current with product updates and new features. Requirements: * Minimum of 2 years of experience as a Technical Writer in a software development environment. * Strong understanding of software development lifecycle (SDLC) and Agile methodologies. * Strong understanding of document development lifecycle (DDLC). * Experience in writing technical content for APIs \- mandatory. SaaS products/Developer tools \- nice to have. * Proven ability to quickly learn and understand complex topics. * Previous experience writing documentation and procedural materials for multiple audiences. * Superior written and verbal communication skills, with a keen eye for detail. * Ability to work independently and manage multiple projects simultaneously. * Ability to work independently and with others, covering US Eastern Time Zone (GMT\-4\). * Extremely organized with strong time\-management skills. * Advanced skills in documentation tools and technologies. Nice to have: * Familiarity with UX/UI design principles. * Experience using API testing tools (e.g., Postman, Swagger). * Experience in adjusting and creating document styles using CSS. Education: * A bachelor's degree in English, communications, or a degree in a technical field such as IT, computer science, healthcare, or engineering. Languages: * **English** – Advanced. Excellent command of English with strong grammar, spelling, and writing clarity. **We offer\*:** * Flexible working format \- remote, office\-based or flexible * A competitive salary and good compensation package * Personalized career growth * Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more) * Active tech communities with regular knowledge sharing * Education reimbursement * Memorable anniversary presents * Corporate events and team buildings * Other location\-specific benefits * not applicable for freelancers