Description
Job Summary:
We are seeking female candidates for customer service roles with skills in public interaction, digital tool proficiency, and proactivity to assist in administrative and communication tasks.
Key Highlights:
1. Customer service and digital communication management.
2. Administrative assistance to coordinators.
3. Appointment scheduling and customer follow-up.
**Join our team!**
**Big Drummers Music Academy** is looking for **FEMALE CANDIDATES FOR CUSTOMER SERVICE** with skills in public interaction, digital tool proficiency, and proactivity.
**Requirements:**
✅ Customer service experience (preferred).
✅ Basic computer knowledge and familiarity with WhatsApp, Messenger, and office platforms.
✅ Residence near the district of **San Miguel**, or nearby areas: **Magdalena, Callao, Breña, Pueblo Libre, Lince.**
✅ Strong communication skills and a friendly demeanor.
✅ Ability to schedule appointments and follow up with customers.
**Main Responsibilities:**
✅ Manage **WhatsApp and Messenger** chat, respond to customer inquiries, and schedule appointments.
✅ Provide in-person service to customers interested in our music courses.
✅ Assist the **Academic Coordinator** and the **Dr. (Psychologist)** with administrative tasks.
✅ Record attendance for **psychology patients** and **academy students**.
✅ Issue **receipts and invoices** per customer and student requests.
✅ **Additional commissions:** S/.10 per successful enrollment.
**Employment Conditions:**
**Contract type:** Service invoice (**NOT payroll-based**).
**Working hours:**
Monday to Friday: **11:00 a.m. \- 8:00 p.m.**
Saturday: **10:00 a.m. \- 7:00 p.m.**
**Salary:** Starting from **S/.1,200\.00 per month**
**If you meet the requirements and wish to join our team, please send us your CV.**
Position type: Full-time
Salary: S/.1,200\.00 per month