Technical Support - Iquitos

Description

Job Summary: We are seeking a Provincial Technical Support Technician to service computer equipment and printers, performing diagnosis, repair, maintenance, and installation. Key Highlights: 1. Comprehensive technical support for computer equipment and printers. 2. Diagnosis, repair, and preventive/corrective maintenance. 3. Operating system and printer network configuration. Job Description: We are a technology services partner and are looking for a Provincial Technical Support Technician to provide on-site support for computer equipment and printers from various brands (Lexmark, Xerox, HP, Brother, among others). Work will be performed on a per-client-demand basis under an independent service arrangement (not on payroll). \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Main Responsibilities: For computer equipment (PCs and laptops): * Diagnosis, repair, and preventive/corrective maintenance. * Installation and configuration of operating systems (Windows, basic Linux). * Formatting, data backup, migration, and recovery. * Hardware assembly and upgrades. For printers (Lexmark, Xerox, HP, Brother, etc.): * Driver installation, configuration, and updates. * Preventive maintenance (cleaning, calibration, consumables inspection). * Corrective maintenance (paper jams, print quality issues, part replacement). * Network configuration (IP settings, print queues, shared printers). * Diagnosis of electronic and mechanical failures. * Equipment status review and reporting. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Requirements: * Technical degree in Computing, Electronics, Informatics, or related fields. * Minimum 1 year of experience in PC, laptop, and printer support. * Solid knowledge of hardware and software. * Proficiency in Windows operating systems (mandatory). * Basic networking knowledge (network printer setup). * Customer-oriented attitude, proactivity, and strong communication skills. * Immediate availability to work in the Province (cases will be assigned in the city where the technician resides). Employment Type: Part-time Salary: Starting at S/.20\.00 per day Work Location: On-site employment