Control Support Engineer

Description

Summary: Provide second-line technical support for the ADAPTO system, focusing on control and software aspects, fault resolution, and system optimization. Highlights: 1. Opportunity to work with advanced industrial automation systems (ADAPTO) 2. Engage in problem-solving and critical thinking for complex issues 3. Collaborate with global expert teams in R&D and Product Support ### **Job Title** Control Support Engineer### **Job Description** **Key Responsibilities:** * Provide second\-line technical support focused on the control and software aspects of the ADAPTO system. * Analyze and resolve faults related to system behavior, PLC logic, and software integration. * Support root cause analysis (RCA) and implement corrective and preventive actions. * Collaborate with on\-site maintenance teams during incidents and escalations. * Monitor system performance and proactively identify areas for optimization. * Liaise with global Vanderlande expert teams (R\&D, Controls, Product Support) for complex issue resolution. * Participate in software updates, system reconfigurations, and commissioning activities as needed. * Maintain detailed documentation of interventions, updates, and change logs. * Train and guide technicians and operators on control\-related processes and best practices. **Requirements:** * Bachelor’s degree in Electrical Engineering, Automation, Mechatronics, or related field. * 3\+ years of experience in industrial automation or control systems, preferably in logistics or material handling environments. * Strong knowledge of PLC programming (preferably Siemens TIA Portal). * Understanding of control architecture, sensors, actuators, and industrial networks (e.g., Profinet). * Experience working with automated storage and retrieval systems (AS/RS) is a strong advantage. * Analytical mindset and strong troubleshooting skills. * Ability to work under pressure and manage priorities in a dynamic environment. * Good communication skills and proficiency in English (written and spoken). * Willingness to work in shifts or provide on\-call support as needed. **Key Competencies:** * Problem\-solving and critical thinking * Attention to detail * Collaboration and communication * Initiative and continuous improvement mindset * Customer focus * Technical rigor