Position Summary: We are seeking a FULL-TIME Complaints Advisor for SHALOM, responsible for providing courteous and efficient service in handling customer complaints, claims, and inquiries. Key Highlights: 1. Effective and efficient handling of complaints and claims 2. Friendly and prompt advisory service to customers for inquiries 3. Handling demanding customers and maintaining proper communication *Apply now and become part of the SHALOM family!* We are a company dedicated to nationwide cargo and parcel transportation; we are currently seeking a FULL-TIME Complaints Advisor for La Victoria. **Requirements** Graduates or students majoring in Communication Sciences, Law, or related fields Minimum 6 months of experience (preferred) Proficiency in computer use and Microsoft Office (intermediate level \- preferred). Experience handling demanding customers. Strong oral and written communication skills. Availability for FULL-TIME on-site work. **Responsibilities** Provide courteous service to all customers. Handle complaints and claims effectively and efficiently. Respond to customer complaint letters (simple or notarized). Respond to complaints or claims registered in the Complaints Book. Provide friendly and prompt advisory service to customers for telephone and/or virtual inquiries. Perform other duties inherent to the position or as assigned by the immediate supervisor. **Benefits** Full payroll registration from day one Life Insurance per Law Career advancement opportunities Excellent working environment Working hours: Mon\-Sat (8 am \- 5 pm / 9 am \- 6 pm / 10 am \- 7 pm) Salary: S/. 1130 \+ 400 (transportation allowance) Employment type: Full-time Monthly salary: S/.1,530\.00 Work location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
