OPERATIONS COORDINATOR – FREIGHT TRANSPORTATION

Description

Job Summary: Manage, plan, and control daily transportation operations, ensuring service compliance, operational efficiency, and customer satisfaction. Key Highlights: 1. Manages, plans, and controls freight transportation operations 2. Responsible for operational efficiency and customer satisfaction 3. Opportunity for career growth within the company **OPERATIONS COORDINATOR – FREIGHT TRANSPORTATION** **JHT TRANSPORT COMPANY S.A.C. – Lima** **Job Objective** Manage, plan, and control daily transportation operations, ensuring service compliance, operational efficiency, and customer satisfaction. **Main Responsibilities** * Plan and schedule transportation routes (light and heavy cargo) * Coordinate with drivers and supervise service delivery compliance * Monitor delivery times and adherence to schedules * Monitor the operational status of vehicles (maintenance, documentation, SOAT, etc.) * Coordinate with customers regarding service scheduling and tracking * Manage operational incidents (delays, failures, contingencies) * Monitor fuel consumption and operational costs * Supervise loading, unloading, and documentation (waybills, invoices) * Coordinate with administrative and logistics departments * Propose improvements to operational processes **Management Indicators (KPIs)** * % of on-time service deliveries * Average delivery time * Operational incident rate * Fuel consumption per vehicle * Customer satisfaction level **Requirements** * Technical or university degree in: * Industrial Engineering * Business Administration * Logistics or related fields * Minimum **2 years of experience in transportation or logistics operations** * Knowledge of: * Fleet management * Routes in Lima and provincial areas * Fuel control * Transportation documentation * Intermediate Excel proficiency (mandatory) * Preferred experience with ERP systems or tools such as Monday, GPS, etc. **Key Competencies** * Leadership and decision-making * Organization and planning * Problem-solving * Effective communication * Working under pressure **Conditions** * Location: Lima * Work mode: On-site * Internal career progression path Employment type: Full-time Salary: S/.2,300.00 \- S/.2,500.00 per month Workplace: On-site employment