Job Summary: Professional with experience in foreign trade to advise clients, manage customs documentation, and coordinate customs clearance, ensuring regulatory compliance. Key Responsibilities: 1. Expert advice on customs regulations 2. Comprehensive management of files and customs clearance 3. Coordination and control of cargo **Requirements:** * Minimum 2 years of experience as a Customs Specialist or Customer Service representative at a customs agency. * Knowledge of special agreements, Amazonia Law, and Free Trade Agreements (FTAs). * Experience in preparing and tracking files. * In-depth knowledge of regimes 10, 40, and temporary regimes, as well as anticipatory customs clearance. * SENASA procedures. * VUCE procedures. * SINTAD system. **Main Duties:** * Advise clients on matters related to customs regulations. * Review received documentation to verify absence of errors or omissions; if found, coordinate with the client to correct them. * Open orders in SINTAD and assign them to the customs agent. * Daily submission of customs clearance status updates to clients and immediate supervisor. * Verify proforma invoices received from the commercial department to prevent billing errors. * Monitor customs clearance for assigned clients. * Forward files to the pickup department after coordinating reception schedules, requesting labor crews, or arranging any other special service required by the client—such coordination must be communicated to that department. * Coordinate and carry out appropriate cargo routing for clients. * Check applicable free days for demurrage and storage to keep clients informed and track such days to avoid incurring additional costs. * Submit requests via the VUCE system to schedule SENASA inspections. * Schedule SERFOR inspections. Track and monitor customs clearance considering deadlines. * Coordinate with Customs and/or BOE to schedule physical inspections (date, time, location, etc.). * Generate export matrices and VGM information for submission to the shipping line operator or Freight Forwarder. Deliver completed files—including all documents requested by Customs according to legislation—to the Archives Department. Benefits: * Market-competitive salary * Pleasant working environment * Career development path Employment Type: Full-time Work Location: On-site