Job Summary: We are seeking a Counter Agent to provide efficient and courteous service at reception, registration, dispatch, and delivery of parcels, ticket sales, and payment management. Key Highlights: 1. Customer service and sales for interprovincial transportation and parcel services 2. Job stability with a solid company in the industry 3. Opportunity for growth and continuous training We are **INSTACORP**, a leading corporation in the **interprovincial transportation and parcel delivery** sector. We are currently seeking a **Counter Agent**, oriented toward delivering efficient and courteous service, ensuring **reception, registration, dispatch, and delivery of parcels**, **customer assistance and ticket sales**, as well as proper payment management and resolution of inquiries—contributing to a positive customer experience and achievement of the company’s operational goals. **Main Responsibilities** * Assist and guide customers regarding **parcel shipment and pickup, and ticket purchases**. * **Receive, register, and dispatch parcels and tickets** in the system. * Provide clear information on **destinations, dispatch schedules, and delivery times**. * Manage **payment collection for parcel and ticket services** (cash, POS, or other methods). * Verify correct **labeling and documentation** of cargo. * Resolve inquiries and incidents in a **courteous and professional manner**. * Maintain **order, cleanliness, and professional appearance** of the counter. * Comply with the company’s **operational procedures and policies**. * Assist with **physical handling of parcels**, when required by operations. **Required Profile** * Completed secondary education (technical or higher education preferred). * Minimum **6 months to 1 year of experience in customer service and/or sales**, preferably in transportation, tourism, retail, or service industries. * Basic computer skills (**sales systems and basic Excel**). * Availability to work **weekends and holidays**. * **Strong verbal communication skills** and friendly customer interaction. **We Offer** * Formal employment under Peruvian labor law (**planilla conforme a ley**). * **Market-competitive salary**. * **Continuous training**. * **Growth opportunities** within the company. * **Job stability** with a solid transportation-sector company. Employment Type: Full-time, Permanent Salary: S/.1,400.00 per month Application Question(s): * Age and updated WhatsApp number * Starting from Day 1, we offer REMYPE payroll (50% gratification, CTS, and vacation benefits; ESSALUD health insurance and AFP or ONP pension coverage). Do you agree? * Working hours are from 1:00 a.m. to 11:00 a.m. at our PATIVILCA branch (Bolivar Street 251 — next to La Carreta Poultry Shop — Pativilca). Do you agree? Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
