A company specialized in BPO and Customer Experience Management. We are currently seeking top talent to fill the role of Customer Service Advisor via email. WHAT ARE WE LOOKING FOR? * Minimum 6 months of work experience in customer service via chat or email through a Call Center (MANDATORY) * Committed, responsible, tolerant, dynamic, and proactive. * Strong writing and spelling skills. * Full availability for onsite work in Santiago de Surco, Monterrico (MANDATORY) * Availability to work rotating shifts from Monday to Sunday (only within the 8 a.m. to 8 p.m. time frame) (MANDATORY) * Basic Excel and CRM proficiency. WHAT WILL YOUR RESPONSIBILITIES BE? * Provide customer service via email and register interactions in the CRM. * Meet daily performance targets. WHAT DO WE OFFER? * Salary above market rate * Variable pay * Mobility bonus * Provident fund (Provis) * 50% coverage of benefits * Career path and professional development opportunities. Join our outstanding team—we look forward to welcoming you! Employment type: Full-time Salary: S/.1,350.00 – S/.1,820.00 per month Work location: Onsite employment