Service Representative / Pisco Ref 877 2026

Description

Position Summary: Caja Cusco is seeking a Service Representative to handle customer transactions, sell services, and provide product guidance, ensuring confidentiality and quality. Key Highlights: 1. Improves quality of life and offers financial alternatives 2. Handles operations and sells services with quality and transparency 3. Promotes financial inclusion for family growth Caja Cusco, a leading financial institution in southern Peru, specializes in microfinance, savings, and financial services. With over 4,500 committed employees making it possible, it operates more than 135 branches nationwide. Every day, our team strives to improve quality of life and offer tailored financial alternatives aligned with the financial needs of our current and prospective customers. We believe financial inclusion will contribute to the growth of more Peruvian families. Join the Caja Cusco team! We are currently seeking top talent to join our branch in: PISCO Responsibilities - Handle customer transactions and sell services while delivering high-quality service, transparent information, and strict confidentiality of transactions and customer information, thereby safeguarding user data confidentiality. - Guide customers with transparent information about offered products and services, providing solutions to ensure high-quality, courteous customer service and maintain a positive institutional image. - Sell services according to assigned targets to achieve branch and company objectives. - Perform daily cash reconciliation and promptly report any surpluses or shortages to comply with internal control procedures. - Carry out internal control activities to ensure all operations adhere to internal procedures and supervisory regulations, thereby minimizing sanction risks. Competencies - Customer Experience - Collaborative Spirit - Innovation - Excellence - Responsibility - Continuous Improvement Requirements: Education: Technical professional, graduate, bachelor’s degree holder, or incomplete studies in any field from technical institutes or universities. Experience: Senior Service Representative: Six (6) months in the same position, or one (1) year as a Customer Service and Quality Assistant or equivalent roles in financial system companies. Junior Service Representative: No experience required. Benefits - Fixed remuneration of S/. 1380 + variable bonus based on target achievement. - Quarterly food card. - Career progression opportunities. - Formal employment registration with all statutory benefits. - Optional: Access to private health insurance. ________________________________________ Application deadline: TUESDAY, JUNE 02, 2026.-Requirements- Minimum education: Technical years of experience Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante