**Customer Service Advisor (In-person)** **Company: Ucar** **Location: Magdalena del Mar, Lima** **Employment Type: Full Time** **Modality: In-person** **Job Description** **At Ucar, a leading provider of corporate transportation solutions, we are looking for a passionate individual dedicated to service to join our team. If you're motivated to create memorable experiences, solve challenges, and represent a brand distinguished by quality, we want to meet you!** **Your role will be key to our company. You will be the first point of contact for our customers, ensuring every interaction is smooth and satisfying.** **Responsibilities** **Manage and resolve customer inquiries through multiple channels (phone, WhatsApp, app, and email).** **Anticipate customer needs and offer proactive solutions.** **Coordinate with the team to ensure timeliness and quality of our services.** **Maintain detailed records of customer interactions in our system.** **Represent the Ucar brand with a professional, attentive, and service-oriented attitude.** **Requirements and Skills** **Service mindset: We are looking for someone with a genuine passion for helping others and a proactive mindset in finding solutions.** **Communication skills: Excellent ability to listen, empathize, and communicate clearly and professionally.** **Organization: Ability to efficiently manage multiple tasks in a dynamic environment.** **Education: Preferably a student or graduate of technical or university programs.** **Tool proficiency: Knowledge of Microsoft Office.** **Additional Information and Benefits** **Work Schedules:** **06:00 a.m. \- 02:00 p.m.** **02:00 p.m. \- 10:00 p.m.** **10:00 p.m. \- 06:00 a.m.** **Day off: Saturday or Sunday.** **Competitive compensation: We offer market-aligned salaries based on candidate skills, along with a benefits package that values your work and well-being.** **Professional growth: You will have access to a structured career path and continuous training programs.** **Benefits: Performance bonus and access to a career track for your development.** **Work environment: A collaborative and motivated team focused on excellence.** **To apply, send your CV to the following WhatsApp number: 946851179\.** Type of position: Full time Application question(s): * The first 3 months are rxh, then you move to half-payroll. Are you agreeable? Workplace: In-person job