Piura Account & Relationship Management Job Listings

Commercial Administrative Assistant / Openpay by BBVA - Piura64055860413058120

Indeed

Commercial Administrative Assistant / Openpay by BBVA - Piura

We are a company with experience in the sales and services sector, a leading partner of OPENPAY by BBVA. Currently, we are looking for a Sales Supervisor – POS to join this great family. MAIN RESPONSIBILITIES: * Register and update commercial information. * Assist in the preparation and submission of weekly and monthly commercial reports. * Coordinate with sales advisors regarding progress, incidents, or documentation requirements. * Support the organization of commercial campaigns and promotional events. * Safeguard and manage stock control of POS devices, accessories, promotional materials, and others. * Record incoming and outgoing equipment, tools, and other items. * Physically verify inventory and generate weekly and monthly reports. * Keep administrative documentation organized (forms, shipping guides, receipts, etc.). * Assist in general administrative tasks assigned by management (documentation, digitization, filing, etc.). REQUIREMENTS: * Technical or university studies in Administration, Marketing, Business, or related fields. * Minimum of 6 months of experience in administrative support, back office, or commercial management roles. * Intermediate level of Office (Excel, Word, PowerPoint). * Organizational, follow-up skills, and ability to work under pressure. * Good interpersonal skills and communication abilities. * Age between 21 and 25 years old. * Must reside in Piura. BENEFITS: * Fixed salary + Mobility allowance * Join a strategic partner company of Openpay by BBVA. * Constant training on products, commercial management, and soft skills. * Excellent work environment and collaborative atmosphere. * Opportunity for internal professional development. Job type: Full-time Salary: Starting at S/.1,130.00 per month Work location: On-site

Av, Club Grau, Richard Cushing 203 - Urb, Piura 20001, Peru

S/1,130/month

UNIVERSAL SERVICE ADVISOR II - PIURA63836151260547121

Indeed

UNIVERSAL SERVICE ADVISOR II - PIURA

**Do you want to develop your professional career?** BBVA is a global company with over 160 years of history operating in more than 25 countries, serving over 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles including finance, legal experts, data scientists, developers, engineers, and designers. Our people make the difference in our success. **Type of Contract:** Determined / Eventual Period Contract (Fixed Term) **What are we looking for?** **Responsibilities:** * **Receive metal cash box, recount cash supplied from vault before start of operations, and conduct daily cash balancing and reconciliation.** * **Assist in filing office documentation and sending it to the central archive.** * **Receive cash and serve customers following bank procedures for transactions such as deposits, withdrawals, check payments, service payments, transfers, account openings, foreign currency exchange, insurance sales, among others.** * **Perform proper customer identification during transaction payments.** * **Retain counterfeit bills detected during transactions.** * **Report surplus (due to exceeding operational limits) or shortages to the Assistant Branch Manager.** * **Offer and sell financial products such as credit cards, loans, installment cash, and other products defined in your portfolio.** * **Maintain updated customer databases with high-quality information.** * **Plan and manage commercial activities in coordination with the Manager and Assistant Manager to meet product and service targets.** * **Take advantage of every opportunity at the counter or in the lobby to promote products and prioritize updating customer data.** * **Continuously perform cross-selling by offering complementary products beyond the immediate transaction.** * **Gain maximum knowledge of the customer and their needs using available tools.** * **Provide comprehensive customer service focused on quality, educating and assisting customers in using Digital and Alternative Channels.** * **Manage incidents or complaints responsibly, ensuring quality and prompt response.** * **Identify dissatisfied customers and offer alternatives to ensure retention, considering value-added contributions.** * **Continuously monitor customer risk to plan and execute recovery actions.** * **Follow up on PPG, adjusting goals and activities as needed in coordination with the Branch Manager.** * **Attend and actively participate in meetings, reporting relevant topics and customer needs within the segment.** * **Evaluate and analyze credit transactions and escalate them to appropriate levels for approval.** * **Open all types of accounts requested by customers.** * **Inform, pre-qualify, and issue Credit and Debit Cards (within your delegation). Likewise, assign, cancel, or block debit and credit cards.** * **Conduct enrollment, maintenance, and cancellation of direct debits.** * **Ensure proper control of 'batch' transaction processes so they are not left incomplete, such as card cancellations before settlement.** * **Update and properly file customer documentation.** * **Sell Card Protection Insurance, Multi Insurance, and Customer Secure Withdrawal Insurance.** * **Carry out commercial actions and campaigns targeted at non-personalized segments and customers without assigned portfolios.** **Requirements:** * **Student in technical studies (from third cycle onwards) or university studies (from fifth cycle onwards), graduate, bachelor's degree holder, or title holder in Economics, Accounting, Business Administration, Engineering, or related fields** * **Minimum of 1 year of experience in face-to-face sales** * **Desirable experience handling cash in financial or banking institutions with direct customer interaction** * **Service-oriented mindset, excellent customer service quality, strong negotiation skills, high commercial orientation, and ability to work in a team** * **Availability to work Monday through Friday from 08:30 am to 07:00 pm and Saturdays from 08:30 am to 01:00 pm** **Benefits:** **What do we offer?** * **Be part of a global bank with solid reputation.** * **100% EPS and Oncological Insurance coverage for you, your spouse, and children.** * **Payroll contract with attractive benefits: bonuses for meeting targets, transportation allowance, meal voucher.** * **Profit-sharing above market average.** * **Constant professional growth and development.** * **A free day on your birthday.** * **Continuous training through BBVA Campus.** * **Access to corporate discounts and agreements** **Responsible Banking** --------------------- Our responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future. We began with the spirit of helping others make the best financial decisions. That spirit remains today and drives us forward, prioritizing innovation and digital transformation and making opportunities of this new era accessible to everyone. **Diversity** -------------- At BBVA, we believe that having a **diverse team** makes us a better bank. For this reason, we **actively support diversity, inclusion, and equal opportunities**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, among others. We foster a collaborative and inclusive work environment that allows each person to show their best. **Our Values** -------------------- **Our values define our identity** and are the driving force enabling us to fulfill our purpose, guiding all our actions and decisions. **Legal Requirements** If the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work permit and/or residence permit, as well as meet any other requirements imposed by labor and immigration regulations or applicable local professional rules in the respective country. In case you are the final candidate, BBVA may assist you in processing the corresponding permit/visa, understanding that if for any reason (i.) the corresponding visa and/or work permit and/or residence permit is not issued, (ii.) or any other requirements imposed by labor and/or immigration regulations and/or applicable local professional rules for performing the role in the country are not met, unfortunately you will be excluded from the position. Likewise, if you already hold a visa and/or work permit and/or residence permit for the respective country, please indicate this when applying for the position.

Moquegua 934, Piura 20001, Peru

Negotiable Salary

Field Sales Advisor POS OpenPay / BBVA - Piura63836150607747122

Indeed

Field Sales Advisor POS OpenPay / BBVA - Piura

We are a company with experience in sales and services, leading partner of OPENPAY by BBVA. Currently, we are looking for Field Sales Advisors – POS; to join this great family. REQUIREMENTS * Technical or university students (Administration, Accounting, Finance, Economics or related fields) currently studying or with incomplete studies. * Experience in selling intangible products (loans, credit cards, mobile lines, and insurance) and in payment methods (IZIPAY, NIUBIZ and CULQI). * Good attitude and communication skills. * Negotiation skills for closing sales. * Proficient in Office at user level and immediate availability. * Availability to perform field work 90%. RESPONSIBILITIES * Contact clients in the field and from the database assigned. * Promote and drive OpenPay (POS) products. * Inform clients about the advantages and benefits of the products. * Guide and train clients on the use of the devices. BENEFITS * Base salary + commissions above market average. * Work for a collaborating company of BBVA. * Database with potential clients. * Excellent bonuses for meeting quotas and targets. * Constant training. * Excellent working environment. * Career path and growth opportunities. Job type: Full-time Salary: From S/.1,130.00 per month Work location: On-site job

Av, Club Grau, Richard Cushing 203 - Urb, Piura 20001, Peru

S/1,130/month

UNIVERSAL ADVISOR - TALARA OFFICE63836150418051123

Indeed

UNIVERSAL ADVISOR - TALARA OFFICE

**Do you want to develop your professional career?** BBVA is a global company with over 160 years of history operating in more than 25 countries, serving over 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles including finance experts, legal specialists, data scientists, developers, engineers, and designers. Our people make the difference in our success. **Contract Type:** Regular (Undefined) **What are we looking for?** Receive metal cash box, recount cash supplied from vault before start of operations, and perform daily cash balancing and reconciliation. Assist in filing office documentation and sending it to the central archive. Receive cash and serve customers according to current bank procedures and regulations for product operations: cash deposits/withdrawals, account credits/debits for liability products, check payments, bill payments, loan repayments via deposit or account debit, foreign exchange transactions, transfers, remittances, opening accounts for individuals, selling Card Protection Insurance, Multi Insurance, and Customer Insurance Withdrawals, among others. Perform proper customer identification when processing payment transactions. Retain counterfeit bills detected during service operations. Report any surplus (due to exceeding operational limits) or shortage to the Assistant Branch Manager. Offer and/or sell financial products such as credit cards, loans, installment plans, subrogation, or others defined in your incentive grid. Maintain updated, high-quality customer database information for clients served. Plan, using available tools, and manage commercial activities in coordination with the Branch Manager to achieve targets for products/services/migration. Take advantage of every opportunity arising during counter or lobby service to promote products and services, as well as to update and maintain customer data permanently and prioritizing each client interaction. Consistently perform cross-selling during customer interactions, not limiting to a single product or transaction, continuing with the sale process of complementary products whenever possible. Gain maximum understanding of customer needs by leveraging available tools. Provide comprehensive customer service, maintaining a consistent focus on service quality, and educate and assist customers in using Digital and Alternative Channels. Manage resolution of incidents or complaints responsibly, focusing on service quality and response efficiency. Detect dissatisfied customers or those intending to terminate their relationship with the bank, aiming to offer alternatives that ensure their retention, always considering value-added contributions. Properly follow up on PPG related to assigned objectives and activities, making necessary corrections and adjustments if required, in coordination with the Branch Manager. Attend meetings when summoned and actively participate, informing office members about issues identified during management tasks, and relevant aspects regarding characteristics and needs of customers within your segment. Evaluate and analyze credit operations and escalate them to appropriate levels for approval. Open all types of accounts requested by customers. Inform, pre-qualify, and issue Credit and Debit Cards (within delegated authority). Likewise, assign, cancel, or block coordinated cards and debit cards. Send documentation of defaulted loans to Collections and/or Legal departments (in coordination with the Branch Manager). Perform registration, maintenance, and cancellation of direct debits. Exercise proper control to ensure processes involving "batch" transactions are completed properly; for example, card cancellations before settlement dates, etc. Update and properly file customer documentation. Perform other duties assigned by your supervisor in response to business needs. Sell Card Protection Insurance, Multi Insurance, and Customer Insurance Withdrawals. Carry out commercial actions and campaigns targeting non-personalized segment customers and optional office customers not assigned to any portfolio. Receive, count, verify, record, and report remittances together with the Assistant Branch Manager (dual control). Reverse transactions for other Universal Advisors (tellers). Perform transactions with higher amount limits than other Universal Advisors. Participate in and perform the branch's accounting reconciliation with the Assistant Branch Manager. Support the Assistant Branch Manager in operational maintenance of customer products and services. Dual control during branch opening and vault reconciliation. Replace the Assistant Branch Manager during absences. Assist the Assistant Branch Manager with journal entries if required. Inform, issue, cancel, and reissue Debit Cards (within delegated authority), with the customer's physical consent. Consult and register customer information related to anti-money laundering activities. Support the Assistant Branch Manager in managing ATM replenishment. Perform collateral and valuables reconciliation (Dual Control SGOF) **Responsible Banking** --------------------- Our responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future. We began with the spirit of helping others make better financial decisions. That spirit remains today and drives us forward, prioritizing innovation and digital transformation, and making opportunities of this new era accessible to everyone. **Diversity** -------------- At BBVA, we believe that having a **diverse team** makes us a better bank. For this reason, we **actively support diversity, inclusion, and equal opportunities**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, and others. We foster a collaborative and inclusive work environment that allows everyone to show their best selves. **Our Values** -------------------- **Our values define our identity** and are the driving force enabling us to fulfill our purpose, guiding all our actions and decisions. **Legal Requirements** If the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work and/or residence permit, as well as meet any other requirements imposed by local labor and immigration regulations or applicable professional rules in that country. In the event you are the final candidate, BBVA may assist you in processing the corresponding permit/visa. However, if for any reason (i.) the corresponding visa and/or work and/or residence permit is not issued, or (ii.) any other requirements under applicable local labor and/or immigration and/or professional regulations for the role are not met, unfortunately you will be excluded from the position. Additionally, if you already hold a valid visa and/or work and/or residence permit for the respective country, please indicate this when applying for the position.

Moquegua 934, Piura 20001, Peru

Negotiable Salary