




**Company Description:** We are more than 90,000 people who work every day around the strong Purpose \- Simplify and Enjoy Life More. We are present in 9 countries and made up of leading brands positioned across various industries. Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, Falabella Inmobiliario. Each of these makes us who we are, and it is together, as One Team, that we seek daily to reinvent ourselves and exceed our customers' experiences. If you are a Falabella employee, review all available courses at Academia Falabella, which will help you continue advancing your development and prepare for your next adventure with us! **Position Mission:** Lead the sales strategy for products/services. **Job Functions:** Supervise the proper standards in their departments (product, updated pricing, stock, order, and cleanliness) Ensure merchandise restocking, guaranteeing a continuous flow. Ensure the sales rate within their department (expand facings of Top20 items, verify SKUs with speed E are displayed with stock) Lead the in-store stockout walkthrough process, maintaining control over KPIs such as Stockout Walk Quality, % of Repetitions, and \# of Stockouts per replenisher with in-store stock. Manage visual stockouts, analyze families with high numbers of stockouts, identify reasons for repetitions, follow up on adjustments, stockout transfers, external purchases, and others. Manage department refill processes to ensure two weeks of product availability at hand for the customer. Ensure the commercial strategy is properly implemented through correct HUA allocation. Perform shrinkage control (known and unknown), verify indicators, and implement concrete actions. Conduct inventory management by maintaining organized and labeled storage areas, monitoring merchandise condition and sensitive products. Daily management of updating HUA for storage areas, conducting supervision walkthroughs with the team in charge, in coordination with the sales manager. Monitor products on the warehouse transfer kardex, maintaining control over sensitive products. Follow up on "Product NPS" indicator results and take actions with their work team to improve outcomes. Track dispatch orders and delivery time compliance, ensuring an OTIF indicator greater than 95%. Ensure product availability for omnichannel sales by maintaining updated Regional HUA. Coordinate with Sales Managers the in-store implementation of products. Participate in commercial walkthroughs for departments under their responsibility. Implement campaigns and promotions for their departments, in coordination with the sales manager. Perform store openings and closings following established protocols and checklists according to the defined schedule. Supervise assigned advisors, validate coverage and operational focus, providing positive or corrective feedback. Participate in various meetings, taking improvement actions for their responsible departments. Responsible for ensuring minimum required knowledge of advisors regarding operations and use of powered logistics equipment. Comply with performance evaluation policies through feedback processes and by developing development plans for their assigned personnel. Apply progressive discipline according to current procedures. Enforce safety measures in product handling within their area, for their advisors and external staff. **Requirements:** Completed Higher Education. Technical or university degree Experience 3\+ years Knowledge in team leadership, project management, and logistics Experience in sales within retail, textile, electronics, or tangible goods companies Proficient in Office software (Excel, Word, PowerPoint) **Offer Conditions:


