**Company Description:** We are more than 90,000 people who work every day around the strong Purpose \- Simplify and Enjoy Life More. We are present in 9 countries and made up of leading brands positioned across various industries. Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, Falabella Inmobiliario. Each of these makes us who we are, and it is together, as One Team, that we daily seek to reinvent ourselves and exceed our customers' experiences. If you are a Falabella employee, review all available courses at Academia Falabella, which will help you continue advancing your development and prepare for your next adventure with us! **Job Mission:** Lead the sales strategy for products/services. **Job Functions:** Sales Management * Achieve established targets for each department: sales plan, contribution, average ticket, transactions, and project sales. * Ensure the team in charge is oriented toward the customer, providing appropriate advice and offering the complete product mix at the right price. * Manage commercial reports: Comparative Sales, Comparative Top 50, Stockouts, Overstock, Velocity E, Discontinued Items, and Project Sales. * Responsible for driving, together with their work team, the private labels of the departments in charge. * Coordinate with operations managers to ensure product availability at the point of sale and compliance with store standards. * Maintain communication with Line Managers – Commercial, in order to provide feedback on actions being implemented in the store. * Monitor all dispatch orders and ensure delivery deadlines are met, guaranteeing an OTIF indicator greater than 95%. * Recovering data. Wait a few seconds and try cutting or copying again. * Lead campaigns and promotions, constantly coordinating to meet the standards of the departments under their responsibility. * Responsible for encouraging financing alternatives for our customers through our CMR card within their work team. * Conduct commercial walkthroughs and develop forecasting plans that support achieving sales objectives. Customer Management * Responsible for promoting and supervising their team to generate an excellent shopping experience for customers. * Ensure their team of advisors provides personalized treatment and expert guidance, thereby ensuring good purchase frequency. * Monitor results of the "NPS of the Salesperson" indicator and take actions with their team to improve outcomes. * Address inquiries related to customer complaints associated with their departments. * Perform store openings and closings following established protocols and checklists according to the defined shift schedule. People Management * Supervise sales floor advisors, validate coverage and sales focus, providing positive or corrective feedback. * Actively participate in various meetings (morning, evening, management) by taking improvement actions for their responsible departments. * Design the training offer in coordination with the JDA and follow up on advisor trainings. * Comply with performance evaluation policies through feedback processes and by creating development plans for their staff. * Create shift schedules and manage them according to labor productivity guidelines. * Promote and maintain a positive work environment within their departments and ensure preventive store actions are followed. **Requirements:** Ongoing or completed studies in Business Administration or related fields **Experience:** 3\+ years in person-to-person sales Knowledge in team leadership and project management Experience in sales within the retail, textile, electronics, or tangible goods sectors **Offer Conditions: