**Main responsibilities** * Handle incoming customer calls regarding Movistar services (mobile and landline). * Resolve questions and inquiries related to their services. * Provide information and offer promotions or services tailored to the customer. * Work exclusively involves handling incoming calls. **Requirements** * Availability to work between 7:00 a.m. and 6:00 p.m. * Residence located approximately 10 to 20 minutes away from the office location. * Strong verbal communication skills and customer orientation. * Responsible, punctual attitude and commitment to learning. * Semiformal attire during training and onboarding. * Pass a skills assessment (focused on reasoning and comprehension). * Submit documented CV, copy of national ID (DNI), and employment certificates (if available). **Schedules and work shifts** * Work schedule: Monday through Sunday (one day off per week). * Monthly rotating day off. * 8-hour workday + 1-hour break. * Possible shifts: 7:00 a.m. – 4:00 p.m. 8:00 a.m. – 5:00 p.m. 9:00 a.m. – 6:00 p.m. **Compensation and bonuses** * Fixed monthly salary: S/ 1,130. * Onboarding bonus: S/ 380. * Performance-based variable bonus: up to S/ 226. * Perfect attendance bonus (in food vouchers): S/ 70 in the second month. S/ 200 in the third month. * Family allowance (if applicable). **Benefits** * Full payroll registration from day one. * Statutory bonuses (July and December). * Compensatory severance pay (CTS) (May and November). * ESSALUD health insurance. * Mandatory life insurance. * Optional pension system. * Paid vacation days as per Peruvian labor law. * Career progression path starting at 3 months, with growth opportunities. Employment type: Full-time Salary: S/.1,130.00 – S/.1,131.00 per month Application questions: * Are you available to work between 7:00 a.m. and 6:00 p.m.? * Do you live approximately 10 to 20 minutes away from our office location? * Do you have strong verbal communication skills and customer orientation? * Are you willing to comply with the semiformal dress code during training and onboarding? * Do you accept the offered fixed monthly salary of S/ 1,130 plus bonuses? FULL PAYROLL * What is your contact number? Work location: On-site employment