**Company Description:** We are more than 90,000 people who work every day around a strong Purpose: Simplify and Enjoy Life More. We operate in 9 countries and consist of leading brands across various industries. Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, Falabella Inmobiliario. Each of these defines who we are, and together, as One Team, we strive daily to reinvent ourselves and exceed our customers' expectations. If you are a Falabella employee, check all available courses at the Falabella Academy, which will help you continue advancing your development and prepare for your next adventure with us! **Job Mission:** Lead the sales strategy for products/services. **Job Functions:** Sales Management * Achieve established targets for each department: sales plan, contribution, average ticket, transactions, and project sales. * Ensure the team under responsibility is oriented toward the customer, providing proper advice and offering the full product mix at the right price. * Manage commercial reports: comparative sales, comparative Top 50, stockouts, overstock, E-speed, discontinued items, and project sales. * Responsible for driving, together with their work team, private-label brands within the departments under their management. * Coordinate with operations managers to ensure product availability at the point of sale and compliance with store standards. * Maintain communication with Line Managers – Commercial, in order to provide feedback on actions being implemented in the store. * Monitor all dispatch orders and ensure delivery deadlines are met, guaranteeing an OTIF indicator greater than 95%. * Recovering data. Wait a few seconds and try cutting or copying again. * Lead campaigns and promotions, constantly coordinating to meet the standards of the departments under their responsibility. * Responsible for encouraging financing alternatives for our customers through our CMR card within their work team. * Conduct commercial walkthroughs and develop forecasting plans that support achieving sales objectives. Customer Management * Responsible for promoting and supervising their team to deliver an excellent shopping experience to customers. * Ensure their team of advisors provides personalized treatment and expert guidance, thus ensuring good purchase frequency. * Monitor results of the "NPS of the Salesperson" indicator and take actions with their team to improve outcomes. * Address inquiries regarding customer complaints related to their departments. * Perform store openings and closings following established protocols and checklists according to the defined shift schedule. People Management * Supervise sales floor advisors, validate coverage and sales focus, providing positive or corrective feedback. * Actively participate in various meetings (morning, evening, managerial), taking improvement actions for their managed departments. * Design training offerings in coordination with the JDA and monitor advisor training progress. * Comply with performance evaluation policies through feedback processes and by developing development plans for their team members. * Create shift schedules and manage them according to labor productivity guidelines. * Foster and maintain a positive work environment within their departments and ensure compliance with the store's preventive measures. **Requirements:** Completed or ongoing higher education in Business Administration or related fields. 3+ years of experience in person-to-person sales Knowledge in team leadership and project management Experience in sales within retail, textile, electronics, or tangible goods companies **Offer Conditions:**