**Company Description:** We are more than 90,000 people who work every day towards a strong Purpose \- Simplifying and Enjoying Life More. We are present in 9 countries and composed of leading brands positioned across various industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, Falabella Inmobiliario. Each of these defines who we are, and together, as One Team, we strive daily to reinvent ourselves and exceed our customers' expectations. If you are a Falabella employee, check all available courses at the Falabella Academy, which will help you continue boosting your development and prepare for your next adventure with us! **Job Mission:** Lead the sales strategy for products/services. **Job Functions:** Supervise the proper standards in their departments (product, updated pricing, stock, order, and cleanliness) Ensure merchandise restocking, guaranteeing continuous supply flow. Ensure the sales rate of their department (expand facings of Top20 items, review SKUs with speed E to ensure they are displayed with stock) Lead the in-store Stockout Walk process, maintaining control over KPIs such as Stockout Walk Quality, % of Repetitions, and # of Stockouts per replenisher with stock in store. Manage visual stockouts, analyze families with high stockout numbers, identify reasons for repetitions, follow up on adjustments, stockout transfers, external purchases, and others. Manage department replenishment to ensure two weeks of product availability at hand for the customer. Ensure commercial strategy is correctly implemented through proper HUA allocation. Perform shrinkage control (known and unknown), verify indicators, and implement concrete actions. Conduct inventory management by maintaining organized and labeled mezzanine areas, monitoring product condition and sensitive items. Daily management of mezzanine HUA updates, conducting supervision walks with the team in charge, coordinated with the sales manager. Monitor products in the warehouse transfer kardex, maintaining control over sensitive products. Follow up on "Product NPS" indicator results and take actions with their team to improve outcomes. Track dispatch orders and delivery time compliance, ensuring an OTIF indicator greater than 95%. Ensure product availability for omnichannel sales by maintaining updated Regional HUA. Coordinate with Sales Managers the in-store implementation of products. Participate in commercial walkthroughs of the departments under their responsibility. Implement campaigns and promotions for their departments, coordinated with the sales manager. Carry out store openings and closings following established protocols and checklists according to the defined schedule. Supervise assigned advisors, validate coverage and operational focus, providing positive or corrective feedback. Participate in various meetings, taking improvement actions for their assigned departments. Responsible for ensuring minimum required knowledge of advisors regarding operations and use of powered logistics equipment. Comply with performance evaluation policies through feedback processes and by developing development plans for their team members. Apply progressive discipline according to current procedures. Enforce safety measures in handling products within their area, for their advisors and external personnel. **Requirements:** **Education:** Completed higher education. Technical or university degree **Experience:** 3\+ years **Knowledge:** Team leadership, project and logistics management Experience in sales within retail, textile, electronics, or tangible goods companies Proficiency in Office (Excel, Word, PowerPoint) **Offer Conditions: