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Club Golf los Incas 492, Santiago de Surco 15023, Peru","infoId":"6484113721651412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Advisor – Written Support (Surco)","content":"A company specializing in BPO and Customer Experience Management. 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We are currently seeking top talent to fill the position of Customer Service Representative via email.\n\nWHAT ARE WE LOOKING FOR?\nMinimum of 6 months’ work experience in customer service via chat or email in a call center environment (MANDATORY)\nCommitted, responsible, tolerant, dynamic, and proactive\nStrong writing and spelling skills\nFull availability for on-site work – Santiago de Surco, Monterrico (MANDATORY)\nAvailability to work rotating shifts from Monday to Sunday (only within the 8 AM to 8 PM time frame) (MANDATORY)\nBasic Excel and CRM proficiency\nStrong writing and spelling skills\n\nWHAT WILL YOUR RESPONSIBILITIES BE?\nProviding customer service via email\nCRM data entry\nMeeting daily performance targets\n\nWHAT DO WE OFFER?\nSalary above market average\nVariable pay component\nMobility bonus\nProvis\n50% subsidized benefits\nCareer path and professional development opportunities\nJoin our outstanding team—we look forward to welcoming you!\n\nEmployment type: Full-time\n\nWork location: 100% on-site employment (Santiago de Surco, Monterrico)\n\nEmployment type: Permanent\n\nSalary: S/.1,350.00 – S/.1,820.00 per month\n\nEducation:\n\n* Completed technical degree (Desirable)\n\nExperience:\n\n* Two: 1 year (Mandatory)\n\nWork location: On-site employment","price":"S/1,350-1,820/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765511066000","seoName":"corporate-teleoperator-emails-in-person","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pe.ok.com/en/city-pucusana/cate-customer-service-call-center/corporate-teleoperator-emails-in-person-6470541653427512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ea25f517-5175-451b-a812-72f76cdb7494","sid":"d2b11460-9f57-4394-ae8a-8a5030475981"},"attrParams":{"summary":null,"highLight":["Customer service via email","CRM management","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Lima,Provincia de Lima","unit":null}]},"addDate":1765511066673,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"La Vendimia 133, Lima 15049, Peru","infoId":"6470541651878512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Experienced Written-Channel Customer Service Advisors (Email) – On-site","content":"A BPO and Customer Experience Management expert company. 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They actively participate in the technical design, development, and continuous improvement of the platform's backend. \n\n\n**Responsabilities:**\n**Backend Development**\n\nDesign, develop, and maintain high\\-performance backend services, applying best practices in security and clean code.\n**API \\& Database Integration**\n\nImplement and consume APIs, integrate third\\-party systems, and work with both SQL and NoSQL databases.\n**Technical Collaboration**\n\nValidate technical decisions with architects or tech leads, and contribute to decisions on tools, integrations, and infrastructure.\n**Cross\\-Functional Teamwork**\n\nCollaborate with frontend, QA, product, and DevOps teams to ensure high\\-quality deliverables.\n**Agile Methodology**\n\nParticipate in sprint planning, task estimation, and prioritize technical improvements with the software architect.\n**Validation \\& Testing**\n\nDefine testing criteria with QA and validate functional and technical deliverables (e.g., logs, performance, standards).\n**Continuous Improvement**\n\nDrive process, tool, and architecture enhancements, and propose new technologies aligned with business needs. \n\n\n**Technical Skills:**\n**Version Control:** Proficient in Git for code versioning and collaboration.\n**Programming Fundamentals:** Strong understanding of data structures, design patterns, and object\\-oriented programming (OOP).\n**Testing \\& Quality:** Experience with unit testing and Test\\-Driven Development (TDD).\n**API Development:** Skilled in designing and consuming RESTful APIs.\n**Languages \\& Frameworks:** Expertise in C\\#, .NET Core and Node.js.\n**Databases:** Experience with SQL Server and other relational/non\\-relational databases.\n**Software Design Principles:** Solid knowledge of SOLID principles and clean architecture.\n**DevOps \\& CI/CD:** Familiar with continuous integration practices.\n**Cloud Platforms:** Basic knowledge of AWS services.\n**Front\\-End Development:** Desirable experience or knowledge in front\\-end technologies.\n**Industry Experience:** 8 years of experience in software development within fintech, financial services, or related industries.\n**Languages:** English fluent. \n\n\n**Why work at Paysafe?**\n* **Career Growth**: We offer continuous learning and development opportunities, empowering you to nurture your career in the dynamic world of online payments.\n* **Employee Benefits**: In addition to a competitive salary, we offer health insurance, cancer and life insurance, 30 days of paid vacation, 4 paid volunteer days per year, summer hours (Dec\\-Mar), a birthday day off, and more.\n* **Work\\-Life Balance**: We are committed to fostering a balanced work environment with flexibility, ensuring you have the opportunity to thrive both personally and professionally.\n\n \n\n\n***Equal Employment Opportunity***\n*Paysafe offers equal employment opportunities to all its employees and applicants for employment and prohibits any form of discrimination based on ethnicity, religion, age, sex, nationality, disability, sexual orientation, gender identity or expression, or any other protected characteristic. This policy applies to all terms and conditions of employment. If you require any reasonable accommodation, please let us know. 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