Customer Service Executive - Confirmation Position

Description

Job Summary: We are seeking a Customer Service Executive to confirm invoices, search for contact information, and register activities in a web-based system, with a strong focus on customer service. Key Highlights: 1. Excellent communication and customer service 2. Goal-oriented 3. Pleasant work environment A Chilean factoring company is looking for a Customer Service Executive, according to the following profile: JOB OBJECTIVE: · Daily confirmation of invoices via phone and email, following predefined targets and quantifiable goals to achieve results. RESPONSIBILITIES: * Search for contact information in internal and external databases. * Contact invoice recipients assigned to Chita via email and telephone. * Register all activities related to invoices in Chita's web system. * Report irregularities in the invoice confirmation process to the Risk Department. * Complete and submit Chita's registration forms when requested. REQUIREMENTS: . Availability to work onsite in the SURCO district — hybrid modality. . Students pursuing degrees in Communication Sciences, Accounting, Business Administration, Psychology, Education, or related fields. · Minimum 1 year of experience in a Call Center (MANDATORY) · Excellent communication and customer service · Basic proficiency in Microsoft Office · Goal-oriented BENEFITS: · Service provision contract, **fee receipt.** · Pleasant work environment · Full-time position, Monday to Friday schedule · Salary: S/.1,600.00 per month plus bonus for goal achievement. · Opportunity to work for a foreign company Employment Type: Full-time Salary: S/.1,600.00 – S/.1,900.00 per month Work Location: Hybrid in Surco, Lima