MultiCloud Administrator N2

Description

Job Summary: We are seeking a MultiCloud Administrator N2 to provide advanced technical support, maintenance, and optimization of Multi-Cloud infrastructure and containerized environments, managing complex incidents and ensuring high availability. Key Highlights: 1. Advanced support and resolution of complex incidents in Multi-Cloud environments. 2. Container administration and orchestration using Kubernetes and Service Mesh. 3. Continuous development with training and certification in Cloud solutions. **MultiCloud Administrator N2 Profile** **Experience: 3–4 years in administration, operations, and direct technical support of cloud environments, with proven experience managing incident and change workflows.** **Education:** Bachelor's degree in Computer Engineering/Systems or related field. **Certifications:** · AWS Certified Cloud Practitioner (mandatory). · AWS Certified Solutions Architect – Associate (desirable). · Other AWS certifications (desirable). **Job Description:** The Cloud Administrator N2 (AWS, Azure) is responsible for advanced technical support, maintenance, and optimization of Multi\-Cloud infrastructure and containerized environments. Key responsibilities include troubleshooting and resolving complex incidents (escalated from N1\), operational management of Kubernetes clusters, and controlled execution of production deployments. Additionally, the role involves applying security hardening policies, managing automated deployments, and ensuring high availability of critical services—strictly adhering to company standards and active SLAs. **2\. Key Responsibilities** · Advanced Support: Diagnose and resolve complex incidents (P1/P2\) in Multi\-Cloud infrastructures (AWS, Azure), meeting strict SLA timelines. · Cloud Orchestration: Administer and ensure high availability of containers on Kubernetes (EKS/AKS) and Service Mesh (Istio). · Change Management & IaC: Execute production deployments and maintenance via code (Terraform) and DevSecOps practices without business impact. · Observability: Monitor system health using New Relic and CloudWatch, applying agile auto\-remediation runbooks. · Cybersecurity & Compliance: Apply Hardening policies (CIS), manage IAM, and ensure continuous compliance with PCI\-DSS regulations. · Continuity: Execute, audit, and validate cloud backup policies and Disaster Recovery (DRP) tests. · ITIL / ITSM: End-to-end management of request, problem, and change tickets using client-provided tools. **3\. Requirements & Technical Knowledge** · Experience: 3\+ years operating and resolving complex failures (P1/P2\) in Multi\-Cloud environments (AWS, Azure) under strict SLAs. · Orchestration: Proven experience administering containers on Kubernetes (AWS EKS / Azure AKS) and Docker. · Cloud Core (AWS): Proficiency in managing EC2, RDS, VPC, S3, IAM, and backup policies. · Systems & Security: Administration of Linux (Red Hat) and Windows. Knowledge of Hardening policies (CIS standards) and PCI\-DSS compliance. · Automation & Monitoring: Operation of platforms such as New Relic and CloudWatch. Familiarity with Infrastructure as Code (Terraform). · ITSM: Incident and change management within an ITSM framework aligned with ITIL v4\. **What We Offer?** * **Salary:** S/ 2,000 – S/ 3,000 (based on evaluation). * **Employment Type:** Full-time. * **Benefits:** All statutory benefits. * **Language:** English classes included. * **Continuous Training:** Cloud solutions (AWS, GCP, Azure) training and certification pathway. * **Growth:** Structured career development plan within the organization. **CV Submission:** luis.torres@iteraprocess.com Salary: S/.2,000\.00 \- S/.3,000\.00 per month Work Location: Hybrid in Miraflores, Lima