Description
Job Summary:
We are seeking a Commercial Support Assistant to support administrative tasks, customer service, and tracking of commercial processes in a company specializing in fire protection and automation systems.
Key Highlights:
1. Support administrative and commercial procedures
2. Track orders and services
3. Experience in customer service and sales
A company specializing in Fire Protection Systems and Automation is looking for a **COMMERCIAL SUPPORT ASSISTANT**.
**Requirements:**
* University or technical graduate in engineering or administration (or related fields).
* Proficiency in operating systems.
* Teamwork skills with a results-oriented approach through sales targets.
* Proactive attitude.
* Intermediate-level proficiency in MS Office.
* Minimum work experience of 3 to 6 months in customer service and/or sales.
* Preparation of quotations and service reports provided to customers.
**Responsibilities:**
* Assist the Commercial Coordinator and executives with assigned administrative tasks.
* Update the customer database.
* Monitor purchase orders and services for our customers.
* Request product and service completion confirmations.
* Send and follow up on customer satisfaction surveys.
* Prepare and track OTIs (Work Order Instructions).
* Notify customers about scheduled maintenance services.
* Submit required documentation for billing.
* Submit performance reports to immediate supervisor.
* Ensure timely submission of reports.
* Comply with company-established policies, procedures, and other duties related to the position.
BENEFITS
* Availability to work in Surco (Monterrico) Monday to Friday from 8 a.m. to 6 p.m., and Saturdays from 8 a.m. to 11 a.m.
* NEGOTIABLE SALARY — FULL PAYROLL — GENERAL REGIME
Salary: S/.1\.00 \- S/.2\.00 per month
Work Location: On-site employment