Mgr-IT

Description

Summary: Contributes general knowledge and skill in technology to provide first- and some second-level support for designated property/properties, performing repairs, installations, and maintenance for property-based systems. Highlights: 1. Provide first and second-level technology support 2. Perform repairs, installations, and maintenance for property systems 3. Manage technology needs within budget targets **Additional Information** **Job Number**26103693 **Job Category**Information Technology **Location**One Marriott Drive, Taipei, China, China **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Contributes general knowledge and skill in technology to provide first\-and some second\-level support including break\-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well\-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property\-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. **CANDIDATE PROFILE** **Education and Experience** **Required:** * High school diploma or GED; 2\-4 years experience in the Information Technology or related professional area. OR * 2\-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area. **Preferred:** * System\-related professional certifications desired. **CORE WORK ACTIVITIES** **Managing Technology Needs within Budget Targets** * Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. * Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. * Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties. * Conducts periodic inventories of applications and hardware; prepares reports as requested. * Confirms that technology assets are secured. * Complies with technology\-related vendor contracts. **Building and Sustaining Relationships with Customers** * Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. * Provides customer service to associates at dedicated property/properties. * Responds to inquiries from customers/vendors/peer group. * Provides detailed status reports as requested. **Verifying Client Technology Needs are Met** * Assists in disaster recovery and business continuity as it relates to technology. * Provides technical guidance. * Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes. * Supports guest and associate internet access requirements. * Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources. * Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network. * Moves/adds/changes PCs/peripherals; migrating data when necessary. * Performs routine desktop backup as scheduled or directed. * Provides end\-user support. * Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1\) measures are in place. * Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. * Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. * Pulls through support for corporate, regional and property initiatives. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* 傲途格精選酒店品牌擁有一系列豪華品質獨立合作飯店，為賓客締造難忘非凡的旅居體驗。每間飯店皆是融匯優良品質、匠心設計和前衛個性的精選之作，為現代旅客打造一系列兼具時尚風格和探險精神的特色體驗。傲途格精選酒店品牌是個性主義者的專屬之選，個性主義者亦是傲途格精選酒店的目標客戶，他們將每一次旅行看作是打造個性故事的機會，因此，無論是休閒度假亦或商務旅行，他們都會毫不猶豫地選擇傲途格精選，因為在他們看來，飯店的意義遠不止提供一處休憩之所。加入傲途格精選酒店，便是加入萬豪國際集團的非凡品牌組合。從**這裡**揚帆啟程，發揮個人價值，**追求**人生目標，**加入**卓越國際團隊，**展現**真我風采。